Extend buyer payment beyond 4 day automatic cancellation?

[ltcsells]

I have a buyer that accepted an offer on an item but they cannot pay until after the 4 day automatic cancellation period.  I'm ok with that but I don't know how/if I can extend it so that her order isn't automatically cancelled after 4 days.  Is it possible? Thanks.

[mtgraves7984]

If you've got that feature selected, you can disable it by going to your Account Settings/Selling/Selling preferences/Preferences for items awaiting payment. Un-tick 'Automatically cancel unpaid items'. Good luck.

Edit to add: You might want to enable it again after this transaction is paid. I would.

[ltcsells]

Thank you for the tip.

PS: I went to the selling preferences you mentioned, there is a place for entry "If you want to exclude buyers from having their items awaiting payment automatically canceled, list them here."  I put the buyers username there.  Hopefully that will do the trick without changing the 4 day rule for all other buyers.  I will post back here to confirm if it worked 😉

[mtgraves7984]

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@ltcsells wrote:

Thank you for the tip.

PS: I went to the selling preferences you mentioned, there is a place for entry "If you want to exclude buyers from having their items awaiting payment automatically canceled, list them here."  I put the buyers username there.  Hopefully that will do the trick without changing the 4 day rule for all other buyers.  I will post back here to confirm if it worked 😉

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^^^ Well, that's a better option than mine... I forgot about that exclusion! You go, @ltcsells !!!