This is like a clothing seller griping about people renting their clothes. It's the nature of what you are selling. You are not selling to people who are sending these old games off to be graded, so they can sit on a shelf. You are selling old games.
Yes returns suck, but certain categories tend to attract more of them, Games is one that does attract more returns. I used to sell them, I experienced the same thing. That's why I quit selling them, so I did not have to pay more because of buyer's games of returns.
It's the risk you take, in the name of profits. Remember how you said not long ago in another thread, you were going to dominate vintage games? Yeah, maybe not. If you keep getting returns, you will be below standard. The only way to head it off is to give a refund before a case is filed, then they can't file cases. But then you lose all the money and the game(s). Pretty tough spot to be in, if you want to grow games, huh? Sometimes it's not worth the risk to grow your business.
