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Error 21917122 All compatibilities are invalid, Item not listed

Started getting this message today for motors parts catagories. Some items listed most won't I deleted the compatibilites for some items if I could list all the years in the title, but many items fit to much to not have the compatiblites. I am using Six Bit and never have had this occur before. I deleted the compatibilites and reentered on some, but get the same error so I sit here not being able to list much. Any help would be appreciated. 

Message 1 of 9
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8 REPLIES 8

Error 21917122 All compatibilities are invalid, Item not listed

In the same boat.  Submitted a bunch of listings yesterday morning, no issues.  Made some more in the afternoon with the same compatibility sets I used earlier in the day, tried to submit, but they all failed.  Tried changing compatibility sets, using other sets, making new sets, etc, but no dice.  Can't submit any items until this is resolved.  What was changed yesterday mid-day that caused this to break?  I've got a new eBay lister starting work today, and this is really putting a wrench in my operation.  Please help!

Message 2 of 9
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Error 21917122 All compatibilities are invalid, Item not listed

Oh yea, forgot to mention I'm using SixBit as well.  Newest version, 3.00.244.  Contacted sixbit support this morning, and sent them a link to this thread as well.  Hoping for a quick resolution.

Message 3 of 9
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Error 21917122 All compatibilities are invalid, Item not listed

We use Auctiva and we are running into the same issue,  removed compatibility submitted the listings then tried to add compatibility via  ebay  and when you select make  , model and years are greyed out ,  has to be an issue on ebays end since it will not allow us to select compatibility directly on ebay.com 

Message 4 of 9
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Error 21917122 All compatibilities are invalid, Item not listed

Same issue here. 7 of 9 listings wouldn't post yesterday, and won't today either. I even listed 2 items with the same compatibility (right and left sides) and one posted, one didn't. I called Auctiva and they told me they tried to duplicate the listing by posting directly from eBay, and the compatibility feature wouldn't go past the vehicle make. They're looking into it and getting back to me. I can't list anything until eBay fixes this.

Message 5 of 9
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Error 21917122 All compatibilities are invalid, Item not listed

I just got off the phone with eBay and opened a case # 1-13273898917, but they are already aware of the problem. The eBay Motors agent stated that I do not list on the site until this problem is resolved. He will send an email once the technical problems are resolved. I have 781 items to list this month, so I hope they fix this soon.

Message 6 of 9
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Error 21917122 All compatibilities are invalid, Item not listed

Mine is working again.  Anyone else?

Message 7 of 9
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Error 21917122 All compatibilities are invalid, Item not listed

Tried earlier one went through changed the title on a few others and delete compatibilites just tried a couple more and they went through! Hopefully they have it completely fixed.

 

Message 8 of 9
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Error 21917122 All compatibilities are invalid, Item not listed

I just tried again and all of  mine went through, finally!

 

Message 9 of 9
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