cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ebays estimated shipping dates are way off

zc.PNG

The screenshot above is from a sale today. The likelihood of the item getting from TN to MA 1st class mail in this time frame is slim to none in my experience. I`m thinking that I`m going to have to ship this tomorrow (Saturday) and even then it`s going to, more than likely, be over the estimated date. Why bother with handling times if they aren`t going to be taken into consideration? I understand what "estimate" means but many customers don`t seem to. As a seller, it`s always been my goal to lower customer expectations but ebay seems to continue to raise them. Sure, I could bump my handling time a day but why should I? What say you?

"There`s always barber college" - Dalton - Road House
Message 1 of 16
latest reply
15 REPLIES 15

Ebays estimated shipping dates are way off


@inhawaii wrote:

I agree with you. 

 

I would rather have my customers expect it in 5 days and get it in 3 days than expect it in 3 days and get it in 5 days.

 

I always ship in 1 day but i have my handling time set to 3 days just to give myself a "cushion".


But unfortunately ebay has seen fit to take your cushion and knock all of the stuffing out of it by ignoring you stated handling times and giving ETAs based solely on your "actual historical" shipping times.

Message 16 of 16
latest reply