Ebay sent my buyer an offer of $9.95 for an item that I charge $12.95 for, and had recently lowered from $14.95. One of my buyers purchased one of the items for $9.95 and I contacted ebay to find out what had happened. After 30 minutes or so on the phone with them and after speaking to 3 ebay reps in their broken, very hard to understand English, I still didn't get an answer. EBay's advice: Cancel the tansaction, explain to the buyer why, and ebay will refund the fees charged. Explain what to the buyer? That ebay is sending out unauthorized offers to buyers? The ebay reps seemingly couldn't understand why that was a problem. The problem is the negative feedback, and more importantly the fact that I have 500 of that item, and can't afford for this to keep happening. I got no assurances that it wouldn't happen again. I can only imagine the countless others sellers who have gotten ripped off this way and didn't notice. If ebay is going to send out these offers, they need to make up the difference in price to the seller. As a side note I shipped the item to the buyer anyway, and asked her to send me a copy of the offer she recieved, which she did. I never sent her that offer, but the message makes it sound like I did.
