02-12-2019 04:43 AM
https://www.philly.com/business/ebay-gift-card-fraud-ecommerce-20190211.html
Buyer got caught defrauding Ebay through a glitch he discovered. Now while I'm happy this guy was arrested - IT should have caught this. I think they roll out these changes too soon without testing enough.
That being said the following paragraph demonstrates why seller protection is needed now more than ever - so here's hoping Ebay concurs with the Spring Update roll out.
"E-commerce fraud jumped 35 percent in 2018 among online retailers that made $10 million or more in sales, according to a survey of 200 companies by LexisNexis Risk Solutions. From mid-2016 to mid-2017, 5,000 companies across eight industries lost $57.8 billion because of e-commerce fraud, according to a report by PYMNTS, which covers payments and commerce news, and Signifyd, a fraud protection firm."
02-12-2019 05:05 AM
There are certainly some preventative measures that could be taken to help with this growing problem. There have been predictions about how big this internet fraud stuff is going to be as more and more people shop online.
02-12-2019 05:09 AM
All of ecommerce needs to focus on these preventive measures so that all will be on a level playing field in terms of their policies and proceedures. This would prevent the competition from offering more riskier transactions in the future. Everybody need to GET IT TOGETHER.
02-12-2019 05:37 AM - edited 02-12-2019 05:38 AM
Some personal takeaways from the article:
Broudy bought Macs, iPhones, speakers, small gold bars, and even cash ($100 bills), court records show. He obtained a cotton candy maker, a cordless vacuum cleaner, a brass eagle statue, and a Star Trek sushi set.
A Star Trek Sushi Set? I didn't know this existed, but I definitely need one in my life.
“He had no idea he was being investigated or watched, and stopped what he was doing on his own because he realized he was hurting others and found a better place in life to be a part of,” Loretta Broudy, Chad’s mother, wrote in a letter.
Oh give me a break. Still, I would expect nothing less from the Mom who raised this criminal.
“We have zero tolerance for criminal activity on our marketplace, and we’re pleased that this individual has been brought to justice," eBay spokesperson Ryan Moore said in a statement.
Hahahahaha I thought it was just "the cost of doing business"?
"Broudy used four different eBay accounts and 113 gift cards to make 1,100 transactions exploiting the software glitch, according to court records."
Wow.
02-12-2019 05:46 AM - edited 02-12-2019 05:49 AM
@tunicaslot wrote:https://www.philly.com/business/ebay-gift-card-fraud-ecommerce-20190211.html
"E-commerce fraud jumped 35 percent in 2018 among online retailers that made $10 million or more in sales, according to a survey of 200 companies by LexisNexis Risk Solutions. From mid-2016 to mid-2017, 5,000 companies across eight industries lost $57.8 billion because of e-commerce fraud, according to a report by PYMNTS, which covers payments and commerce news, and Signifyd, a fraud protection firm."
But see...here's the thing - Ebay doesn't sell anything. Ebay isn't the one suffering the majority loss, the seller is. Sure, Ebay may lose a few fees, but it's the seller that loses the merchandise and pays return shipping. Ebay has little to lose. I mean, Ebay's rep has been in the toilet for years, so obviously that part doesn't matter. They have no real reason to make fraud prevention a priority. After all, it takes money to make money, right?
^^Please read the above in the sarcastic tone that is intended^^
Ebay is like the arbitrage dropshipper - no skin in the game, no concern over reputation, just make as much money they can as easily as possible with no concern as to the end result.
02-12-2019 05:47 AM
So the young guys fraud against the site wasn't simply accepted as a "cost of doing business" and covered using cookie jar insurance?
02-12-2019 06:07 AM
@southern*sweet*tea wrote:
@tunicaslot wrote:https://www.philly.com/business/ebay-gift-card-fraud-ecommerce-20190211.html
"E-commerce fraud jumped 35 percent in 2018 among online retailers that made $10 million or more in sales, according to a survey of 200 companies by LexisNexis Risk Solutions. From mid-2016 to mid-2017, 5,000 companies across eight industries lost $57.8 billion because of e-commerce fraud, according to a report by PYMNTS, which covers payments and commerce news, and Signifyd, a fraud protection firm."
But see...here's the thing - Ebay doesn't sell anything. Ebay isn't the one suffering the majority loss, the seller is. Sure, Ebay may lose a few fees, but it's the seller that loses the merchandise and pays return shipping. Ebay has little to lose. I mean, Ebay's rep has been in the toilet for years, so obviously that part doesn't matter. They have no real reason to make fraud prevention a priority. After all, it takes money to make money, right?
^^Please read the above in the sarcastic tone that is intended^^
Ebay is like the arbitrage dropshipper - no skin in the game, no concern over reputation, just make as much money they can as easily as possible with no concern as to the end result.
I would give you a thousand helpfuls for that comment in red if I could give helpfuls !!!!!
02-12-2019 06:16 AM
02-12-2019 06:45 AM
Totally agree with all these comments and that's why tho I hope we'll see a change - I don't anticipate any changes in the future that give sellers more protection. I sell here knowing the risks - but when they are no longer acceptable - than I'll close up shop.
I try to stay neutral and see both sides but the false SNADs I've received lately especially when I have Free Returns on most items has soured me to the whole Ebay experience.
02-12-2019 08:02 AM
@blueeggsandspam wrote:Some personal takeaways from the article:
Broudy bought Macs, iPhones, speakers, small gold bars, and even cash ($100 bills), court records show. He obtained a cotton candy maker, a cordless vacuum cleaner, a brass eagle statue, and a Star Trek sushi set.
A Star Trek Sushi Set? I didn't know this existed, but I definitely need one in my life.
.
02-12-2019 08:09 AM
02-12-2019 08:38 AM - edited 02-12-2019 08:39 AM
@dtexley3 wrote:
@blueeggsandspam wrote:Some personal takeaways from the article:
Broudy bought Macs, iPhones, speakers, small gold bars, and even cash ($100 bills), court records show. He obtained a cotton candy maker, a cordless vacuum cleaner, a brass eagle statue, and a Star Trek sushi set.
A Star Trek Sushi Set? I didn't know this existed, but I definitely need one in my life.
.
LOL I bought one right after I made that post this morning! I don't even like sushi. But, my husband does. It will make a great anniversary gift.
02-12-2019 09:05 AM
I am a little late to the party but, I so agree
02-12-2019 09:07 AM
Yep, I was thinking the same
02-12-2019 11:36 AM
“We have zero tolerance for criminal activity on our marketplace, and we’re pleased that this individual has been brought to justice," eBay spokesperson Ryan Moore said in a statement.
Yeah, when it's ebay's money.
When its my money you don't give a flying fink.