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Ebay do NOT help sellers only buyers..its like talking to a brick wall

Hi All

This is my 1st post, i am aware of EBay and how they treat their sellers, well it happened to me. I sold an item with a certificate of authenticity, it was the genuine deal. I checked to see if the buyer had great feedback and she did, so all good. Well 2 days later after she received it she said she wanted her money back as she said it was fake. I said call the numbers on the COA, she basically called me a thief a fraudster, which really hurt. No the item is made of paper and can be copied and the coa. So basically she will copy this item and send the original i hope back to me. I called ebay and after 2 calls they basically said too bad we have favoured the buyer even though i explained its paper and i said she should call the numbers and i asked her to call the police if she believed i was a fraudster. She said in her messages she could not be bothered calling any numbers and would not call the police as they have enough to do, i explained all this to Ebay..its like talking to a brick wall, absolutely gutted and upset, absolutely no protection for sellers, so people be very carful when you sell high priced items. Shame on you ebay.

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Ebay do NOT help sellers only buyers..its like talking to a brick wall

I'm sorry but I beg to differ. I'm a buyer and there is no way for us to even contact them. All we get is an automated system, and that's it. No way to report fraud, no way for anything. And we have to jump through Hoops like a dog at a circus to get a refund. And if you don't understand how that works you're just screwed You just keep the item and there's no one there to help you nobody at all There is an automated service and that's it you can't even ask questions I have been scammed 3 times on this stupid website.

Ight, it's a crappy service. I'll never use it again. they allow fraud, so it's not the place for me to shop, that's for sure.  I will take my money and spend it elsewhere where I am sure I am buying what I see in the picture. And if you're having a hard time it's a double crappy service so there's that

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Ebay do NOT help sellers only buyers..its like talking to a brick wall

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

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