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Ebay automatically including "Product Details" section creates listing errors!

EBay is creating errors in the “Product Details” and “Item Specifics” sections!

EBay has changed the format for listing some items.  Ebay is automatically including a section called “Product Details”.  This automatic entry adds information which may or may not be correct.  This automatic entry also overrides some information in the “Item Specifics” section, and adds incorrect information about item.  There is no way to correct or delete the errors EBay is adding to the listings.  I have contacted eBay about this, and they do not seem to be concerned their system is creating listings with inaccurate details.

Message 1 of 11
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Ebay automatically including "Product Details" section creates listing errors!

That's eBay Catalog the new way of eBay. Its designed to help you get more not as described cases so they can hit you with an extra 4% fees

Message 2 of 11
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Ebay automatically including "Product Details" section creates listing errors!


@duncanvr wrote:

That's eBay Catalog the new way of eBay. Its designed to help you get more not as described cases so they can hit you with an extra 4% 40% in fees


Fixed that for you.

Sherry

=^.^= =^.^=
( ) ( )
" " =^.^= " "
Message 3 of 11
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Ebay automatically including "Product Details" section creates listing errors!

lol only 40%?

Message 4 of 11
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Ebay automatically including "Product Details" section creates listing errors!

yep, catelog sucks, sorry. I am hoping they ditch it in a few months but my only advice for now is, go through each section of your listing, customizing it fiddling with it until its right. Took me twenty minutes a item, but darnnit I got them all fixed up. Someone with no selling experience is trying to be a warehouse store, minus the warehouse, and its killing the buying experience for me but I do like selling on here and am determined to fudge my way along.
Message 5 of 11
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Ebay automatically including "Product Details" section creates listing errors!

and be carefull when you use sell similar now as I noticed they are starting to auto tick best offer when you don't really want it. Its getting slower to do listings now but to me worse is the search results. Too many options where buyer just clicks a link and they are taken away from your listing. And don't mention the forced stock photos added to listings. Too bad if your item differs in some way to the stock pic.

Message 6 of 11
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Ebay automatically including "Product Details" section creates listing errors!

I'm about to smash my laptop up after hours of frustration trying to remove product details and images for a completely different watch than that I'm selling

eBay has added them for buyers but doesn't show them when you preview your listing 

Any ideas?

And don't get me started on the random displayed fonts that differ to those in the editor or the seamingly randomly shown options of best offer and easy pricing

Grrrrr

Think I might have a garage sale instead thinking

Message 7 of 11
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Ebay automatically including "Product Details" section creates listing errors!

When I’m faced with the ridiculous “hoop jumping” required of eBay’s Product Catalog, I’ve just deleted the listing entirely and listed it somewhere else.

 

With eBay hiding views, it’s not like I’m getting any more exposure than other sites, probably less, and I’m NOT going to spend 2 hours attempting to shoehorn my item into their latest stupid idea ... the Product Catalog.

 

They are NOT the only game in town any longer.

I'm ̶p̶r̶e̶t̶t̶y̶ ̶s̶u̶r̶e̶ certain the lunatics have taken over the asylum.
Message 8 of 11
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Ebay automatically including "Product Details" section creates listing errors!

Update.....now they are including listings from foreign countries into saved searches in which I have specifically indicated that I do not want those in my search parameters and results.

It is absolutely no wonder why eBay sales volume, and stock price are both decreasing like a dropping rock.

Maybe they should try to do what Sellers and Buyers want, instead of what they think we want.
Message 9 of 11
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Ebay automatically including "Product Details" section creates listing errors!

Update:

By switching to the advanced listing tool my listings with the unwanted additional product detail have a prefill check box at the top of the page. Unchecking this removes the unwanted C**P at the start of my listing 

 

And guess what!? the fonts do what they're told too slight_smile

Message 10 of 11
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Ebay automatically including "Product Details" section creates listing errors!

This is rampant in the Ebay motors section. If you are looking for a specific part, say for instance a part for a 2001 Cadillac, there will be a little window saying "fits 2001 Cadillac" when indeed it does not.

Message 11 of 11
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