02-05-2019 06:32 AM
I am a volume buyer on eBay. Every morning I check my Watch List to see what I’ll be bidding on that day. Watch List is down according to the page Ebay displays when I try to access it. It’s been down since at least midnight PST. Poor sellers. Won’t be bidding on their stuff today.
02-05-2019 10:25 AM
02-05-2019 10:26 AM
In February, that was helpful of them! At least you got an honest answer instead of the of the lies they’ve been telling me that nothing is wrong.
02-05-2019 10:38 AM
@Anonymous
Sorry, those previous links are for the US site.
For the UK, try these links:
https://www.ebay.co.uk/myb/Summary
02-05-2019 10:44 AM
You’re on .com right now. If you sign out of this site and sign into the UK site you should see everything in BP.
02-05-2019 10:45 AM
Watch list not available on my iPad either.
02-05-2019 10:46 AM
Thanks for the tip. I got in my watch list that way finally!
Glad I could help!
eBay still needs to fix instead of telling me nothing is wrong every time I call.
The front line CSRs likely don't know what's going on. Part of the problem is that the error message is wrong; the site is not really down at all. The problem seems to be only with tablets being redirected to that error message for some unknown reason -- and only from the watch list page.
Last week there was an issue with folks on ipads not being able to see the watch list dropdown menu of other lists. Perhaps an attempt to fix that has broken something else for tablet users.
02-05-2019 10:47 AM
@fweddyfuad2 wrote:Contacted ebay and they confirmed it is a known “bug” the are aware of and working on. When I asked for eta on expected fix, she stated “in February”......
Did they say what year?
02-05-2019 10:53 AM
02-05-2019 10:56 AM
I am trying to contact ebay via phone, i have trawled the help pages, chosen have us call you, or you call us there is no option i.e. a number to phone them on.
02-05-2019 02:16 PM
I believe the UK has Chat and email support. There are also options to contact them via Twitter or Facebook.