Ebay Authenticator made a wrong claim on my 100% Authentic bag to be fake!

[goldenangel1004]

I sold a LV limited edition backpack on Ebay, it was sent to Authenticators in Las Vegas.  Authenticators claimed it was not original when in fact it is 100% authentic!  Backpack was purchased at the LV boutique on Rodeo Dr, by me personally.  The Authenticators have no clue what is authentic or not!   What a waste of time and money for shipping.  I will never sell on Ebay again!  The authenticators are incompetent and clueless! 

[chapeau-noir]

There are specialist sites for luxury item sales. I've never thought eBay to be the place to shop for stuff like that.

[ed8108]

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@goldenangel1004 wrote:

 The Authenticators have no clue what is authentic or not!   

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             Authenticators Magic   

[ajs_coins_and_alchemy]

I'm kind of clueless about handbags and the authentication process...

But "not original" and "not authentic" sound like 2 different things to me.

I sell coins. So at least from my world, "Not original" sounds like "altered". They may be saying something was done to the bag? I think they would've come out and said "can not be authenticated" or "counterfeit" if they thought that was the case... so sounds like you may be misreading the meaning.

[usa_vintage]

This required Authenticity Guarantee is BAD Policy. If a buyer or seller wants to add it to their transaction, and accept the risks & delays, then fine let it be their choice, let it be optional. I just had my first experience with the program and it is an inefficient nightmare. It has left both myself & buyer exteremly upset. The authenticator rejected an item that was described 100% correct (it was authenticated before listing it). So it takes 2 weeks or more for sellers to get their item back and the ebay buyers can't buy it here. This is a failed program and just another reason for sellers to not keep their eggs in one basket.