07-23-2021 04:29 PM
EVERYTIME I GET ON EBAY THERE IS ALWAYS SOMETHING ELSE WRONG!!! THEY KEEP SWITCHING AND CHANGING THING THAT DON'T NEED TO BE CHANGED. CAN SOMEONE TELL ME WHY THEY THINK IT'S A GOOD IDEA TO MESS WITH SOMETHING WHEN IT IS NOT BROKE ????😣
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07-24-2021 03:51 PM
As long as you continue to scream at us (all caps), you are not going to get the best advice. The many experienced and knowledgeable volunteers are tired of being yelled at.
07-24-2021 06:29 PM - edited 07-24-2021 06:29 PM
< WHY THEY THINK IT'S A GOOD IDEA TO MESS WITH SOMETHING WHEN IT IS NOT BROKE >
I've noticed that when a new hire comes on board, he usually wants to do things the way they were done at the last job he just came from. If that new hire happens to be in a position of authority, he is able to impose his personal preferences. I've seen this happen many times.
07-24-2021 06:33 PM
Did the Op ever return to the thread to enlighten us on what was the source of the angst?
Hope you find your way back to the thread. Maybe you already found a solution. 🙂
07-24-2021 06:34 PM - edited 07-24-2021 06:34 PM
@rosachs wrote:
@nuclearomen wrote:because people are employed to do a job and if everything stayed the same then I guess there would be no need to employ them so things get changed.
eBay is trying, as only eBay can, to re-invent itself, to become something that will offer more growth, more activity, more interest from shoppers. They are trying to convert the dependable VW Bug they started racing with into a top-notch McLaren racer... at the track.... during the race... using parts swiped from other vehicles.
Incorporation of Modules in some area like Seller Hub (Overview page is all Modules) haven't helped. They can be great but can also cause havoc when incorporating them into old websites. It is how ever as you stated, with a lot of large online sellers their sites are generally old, updating them entirely can be a huge and challenging task.
07-24-2021 07:06 PM
The IT folks, web design folks, and various other departments always are tinkering with stuff in order to show management that they are a valuable part of the company. The sometimes results in taking something that works outstanding and tweaking it.... and in the process accidentally making it unstable, unreliable, or unsuable.
07-24-2021 09:32 PM
thank you for your helpful advice.
I do try to C&P the descriptions then email them to myself (in case I should ever miss my deadline) but had just missed a few so was fretting those quite a bit.
I was working from "my ebay" format...switched to seller hub and they all showed up , thank goodness.
seems they must have 60 days in " my ebay" and
90 days in seller hub before they become toast.
'preciate it !
07-24-2021 10:40 PM
@katzrul15 wrote:Did the Op ever return to the thread to enlighten us on what was the source of the angst?
Hope you find your way back to the thread. Maybe you already found a solution. 🙂
OP rarely posts in this forum and hasn't posted for a year. Appears they weren't really lookin for advice but merely ranting, hence all the screaming....
07-24-2021 11:03 PM
@darwen8 wrote:You have it in reverse .. going backwards is not progress .. I as a seller since 1999 now spend twice as long to get things done for the last few months , the streamlined easy to use ' classic ' page was discontinued . Seller hub has everything scattered not on one page as before .. that is progress ? Not ! Managed payments is more time consuming as well .. Ignorant children making the decisions .. Pathetic !
I've been selling since '97 and it takes me significantly less time now to create a listing and process a sale. And I get to keep my history/data as long as I care to. Yes, the Seller Hub did take a bit of getting used to, but I don't use it for much - I have a desktop app that allows me to focus on what I want to be doing and not on how eBay says I should be doing it. MP had a rough start but is not a problem for me or for the company I work for -- work does daily deposits, I do weekly, and we both see our deposits within 2 days of the date eBay initiated the deposit.
You can fight and fuss or you can adapt and move ahead with your life. I prefer the latter. Yes, I will still complain about things I think are not being handled as well as they should -- as a semi-retired software designer/developer, I simply cannot understand why they cannot seem to get a handle on their code. The tools exist, but apparently not the will to enforce their use and developer compliance. That's too bad -- I've worked with a multi-national business that is currently experiencing a long string of Zero-Defect system updates, starting back in 2012. The programming staff didn't care for all the restrictions, but the results were nothing less than spectacularly impressive. Management had finally reached the point of "follow these rules or find a new contract" - and it paid off.
The one take-away I found at every client site I've worked at is the ability to adapt and move on. Complaining is allowed - encouraged even at some companies - but once your complaint is expressed, you need to also work on how to adapt and move ahead. I don't always get it right myself, sometimes spending too much time/energy in the complaining and not enough in the adapting. But practice makes us better, so I keep trying. 🙂
-Bob.
07-24-2021 11:10 PM
@louies1948 wrote:I like the Pinto. I could fix it with a few hand tools, and did not have to wait 4 weeks for the dealer to fix it.
My sons (both mechanics) tell me there are really only two tools any competent mechanic needs: Duck Tape and WD-40. If it moves and it shouldn't -- Duct Tape. If it doesn't move and it should -- WD-40.
I have to keep reminding them... sometimes you just need a bigger hammer. 🙂
Never cared that much for the Pinto, but I've owned 6 Mustangs to date! My youngest son has the last of them - 2001 5.0 Convertible that his mother drove. Now I'm trying to explain to him why adding lake pipes to my Expedition would be a perfectly acceptable addition to the 22" rims and medium profile tires (285/45's). 🙂 This after explaining to him what lake pipes are...... 🙂 🙂 🙂
-Bob.
07-24-2021 11:15 PM
Gotcha!
Thought maybe something precipitated the rant....lol
(Maybe found an adult beverage and decided to chill!)
07-24-2021 11:19 PM
@louies1948 wrote:Ignorant children making the decisions that do not list items for sale on ebay. the new system takes way to much time. if the Ignorant children making the decisions listed items they to would like the older system better !!!!!!!!!!!!!!
Actually, a great number of eBay employees, even some execs, do sell on-site. What they don't do is earn a substantial portion of their existance income from those sales. Can you imagine the advances that would result from the CEO being told 1/2 his salary will be from product he sells on-site. The company will match his NET sales (returns/refunds are deducted from the gross, along with shipping charges and listing/selling fees), up to $x millions a year. If you can't make the sales, you can't collect the pay.
Or we could give him a break and say that for four months every calendar year (May-August), his salary would be made up solely of his net sales on the site. No drop-shipping. No hired consultants or managers -- just simple roll-up-your-sleeves-and-do-it sales. They could hire help with packing/shipping, but they had to have their inventory in their possession. And to keep it interesting, each month they get a new ID with zero feedback....so they can experience the best of their 'disruptive' members.
If eBay's such a great place to sell, they should have no issues. Now... if the site blows up or a CSR gives them wrong info or a customer lies on a SNAD -- well, that's just a cost of doing business.
This is eBay, after all.....
-Bob.
07-24-2021 11:37 PM
@femmefan1946 wrote:This won't help today, but in future, perhaps.I have a desktop file with the description of every item I have ever sold, since Descriptions have been the hardest part to work with.
I suppose if I were working in Item Specifics heavy categories this would not be as useful.I also have a file of every picture/scan I have ever listed.Twenty years + of descriptions.I have even occasionally backed those up to thumb drives.I do not trust third parties. I do not trust the internet in general.I am old and cranky.
I have the same, but I keep mine in my computers. I use 3rd party software because I used to design & develop software and just didn't want to deal with all the minutia of listing & selling online. And the last thing I wanted to do was grow more paper files! So I have my software do daily backups and once a week I copy those to an external device. If my computer goes to toast, I can recover within hours on a new system and restore the missing data from eBay directly.
Descriptions, Pictures, Item Specifics, Listing History, Sales History, Customer History, and more. Waiting and ready.
-Bob.
07-25-2021 12:35 AM
@darwen8 wrote:You have it in reverse .. going backwards is not progress .. I as a seller since 1999 now spend twice as long to get things done for the last few months , the streamlined easy to use ' classic ' page was discontinued . Seller hub has everything scattered not on one page as before .. that is progress ? Not ! Managed payments is more time consuming as well .. Ignorant children making the decisions .. Pathetic !
I'm not spending twice as much time. How come? Am i smarter than you? Am i better than you? I don't think so.
I've been here since 1999 too. So do you want to go back to the days where buyers used to send a check to sellers? Who needs paypal. Who needs managed payments. Who needs whatever's next.
07-26-2021 10:16 PM
@inhawaii wrote:
@darwen8 wrote:You have it in reverse .. going backwards is not progress .. I as a seller since 1999 now spend twice as long to get things done for the last few months , the streamlined easy to use ' classic ' page was discontinued . Seller hub has everything scattered not on one page as before .. that is progress ? Not ! Managed payments is more time consuming as well .. Ignorant children making the decisions .. Pathetic !
I'm not spending twice as much time. How come? Am i smarter than you? Am i better than you? I don't think so.
I've been here since 1999 too. So do you want to go back to the days where buyers used to send a check to sellers? Who needs paypal. Who needs managed payments. Who needs whatever is next.
It's easy to get so comfortable with doing things one particular way, that any change is traumatic, confusing, and time-consuming. I've been using SixBit on my desktop since '99. In that time it has undergone at least 4 major updates. It started out as a screen-scraper using flat-files, and now runs on MS-SQL and has multiple feature levels from basic (single sellerID, single site) to Enterprise (multiple sellerIDs, multiple sites). It has continually made my life easier, even tho I don't use all the available features (I use what I need and keep tabs on the rest, just in case).
Some of those major updates were most irritating. Screen layouts changed, some features were removed, others enhanced, and still more added. The basic design, the core of the application, was unchanged, but there was so much else going on that it was frustrating having to unlearn the old way so I could relearn the new way. What was even more irritating is that I was wrong -- the new way actually -was- better and did save me time!
Things change. Change can be scary, frustrating, confusing, irritating, enlightening, empowering, or just keeping-up-with-the-Joneses. But humans are supposed to be the most adaptable creatures on the planet... surely we can keep up with an old clunker like eBay!? Right?
-Bob.
07-26-2021 11:10 PM