EBAY REFUND BACK TO A SCAMMER

[estate6397]

BACK IN AUG 2024 I SOLD 8 GOLD COINS TO A BUYER ONCE HE RECIEVED THENPACKAGE HE REPORT IT THAT PACKAGE WAS RIPPED IN HALF AND THE COIN WERE NISSING I TOLDBUYER WHY HE TAKE FROM USPS LIKE THAT AND SAID HIS MOTHER THAT BLIND RECEIVED WHO SEND THERE MOTHER WHO BLINDTO ANSWER   THE DOOR I REPORT IT TO EBY AND THEY NSAW IT WAS A SCAM BUT BUYER THEN OPEN A RETURN CLIAM BUYER FOUND A LOOP HOLE WITH ENAY TO REOPEN CASE AND BEFORE I RECIEVE BACK THE EMPY PACKAGE EBAY REFUND BUYER BACK KNOW THATI REPORT HIM MANY TIME NOW IM OUT MY FUNDS AND COINS WE NEED TO BEN BETTER PROTECTED DROM SCAMMER AND EBAY NEEDS TO HELP MORE THE SLLER AFTER ALL THE FEES THEY CHARGE US 

[ebooksdiva]

Your post in all caps and no punctuation makes for a very difficult read. 

What I can gleen from your post....your buyer opened a not as described case because they received an empty package. 
Someone got eBay got involved...they refunded your buyer. 
Well that is how money back guarantee works. You didn't refund the buyer yourself and had eBay refund for you. You probably received a defect for cases closed without a seller resolution.

USPS is notorious for delivering empty packages, I received such a package not long ago. 

[mam98031]

You are talking with other members such as yourself here.  I know you are frustrated, but all caps denotes yelling in the written word.  No need to yell at us, we understand your frustration.

The buyer did not find a "loophole", we all have the right to appeal a decision by Ebay.

This is a real problem and many of us have been in your position before.  It is never fun.  There isn't likely much you can do about this transactions, but in the future.  If USPS delivered your package and it was damaged, there would have been notes ON the package from USPS denoting the issue.  If it had been completely ripped in half, then likely in a plastic envelop from USPS with the notes on it.

USPS, UPS and other carriers take pics of their packages along their route.  UPS takes one when they actually deliver it.  USPS likely has one just short of the delivery.  Contact your carrier and get ahold of that picture.  You should be able to see if the package was damaged.

Now if you can get that information, come back and I'll describe what I would do next.

FYI Make sure you sign up for Informed Delivery.  It is a great program.  I find it very useful.

https://www.usps.com/manage/informed-delivery.htm

[ebooksdiva]

@mam98031 

Not every USPS office will place a note on packages. I received an empty package several months ago, no note nada just an empty package stuffed in my mailbox.

[mam98031]

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@ebooksdiva wrote:

@mam98031 

Not every USPS office will place a note on packages. I received an empty package several months ago, no note nada just an empty package stuffed in my mailbox.

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I'm sorry that happened to you.  They usually do.  You could have requested their most recent pic on the package from USPS as they do have them.

Besides, the OP says the package was ripped in half, one would think that would be very easy to see in a Pic.

[quadcitypickers]

Please check your carbon monoxide alarms...