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Drafts are corrupted when opened up again to take pictures.

My drafts are often corrupted. Not all the time, but a lot of the time. Some times when I open them again the next day they are fine. I have repeately contacted iosfeedback and they really can't help me.  I have had to recreate my drafts, essentially doing twice the work for each listing. This has been an issue for about a month now.

 

Please eBay FIX THIS PROBLEM!!!!!

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Drafts are corrupted when opened up again to take pictures.

I've just gone through the same thing. This happened to me a few times before, but today was the worst. I had a group of vintage magazines I wanted to post at the same time in six separte listings. I went through each magazine cataloging articles and features, page count, measuring bonus inserts like posters and calendars, and compiling detailed information for each magazine.

 

I came back to complete my drafts and publish the listings today, and every single one of them is corrupted and looks like the attached photo below.

 

Some of the information (title, condition, etc.) is there tiny text boxes, but the importnat one - the detailed item description - is simply gone.

 

Very disheartening, and a monumental waste of time.

 

 

ebay corrupted draft.JPG

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Drafts are corrupted when opened up again to take pictures.

@collins53422,  @badwolf.j-6

 

Are both of you using the mobile app when you're trying to create your draft listings?   If so, have you tried using a PC?   Does the same problem occur then?    The mobile app is often glitchy and seems to have several problems reported lately.   If you haven't tried using the PC version, you might want to try and see if the problem persists.

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Drafts are corrupted when opened up again to take pictures.

@tiramisu41 All my listings are created on a Windows 7 PC. Corrupted drafts open the same in Chrome, Opera, Firefox, and Internet Explorer.

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Drafts are corrupted when opened up again to take pictures.


@badwolf.j-6 wrote:

@tiramisu41 All my listings are created on a Windows 7 PC. Corrupted drafts open the same in Chrome, Opera, Firefox, and Internet Explorer.


Well so much for that theory then, @badwolf.j-6😉  You might try posting the problem over on the Technical Issues board and see if you can get any traction/assistannce over there.

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Drafts are corrupted when opened up again to take pictures.

I used to "sell similar" using my iphone, but because of the issues, I now work from templates on my PC. I haven't had any issues using this method.
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