01-29-2023 12:03 PM
I was downgraded from my top seller status, apparently due to a couple shipping delays. It was during a blizzard with a driving band. I messaged my buyers to explain the situation and they were completely understanding. Do I just accept it or try to dispute it. Does it matter?
Kathleen 354
01-29-2023 12:15 PM
When stormy weather is forecast, you should protect yourself by setting up "Time away" or extending your handling time. eBay occasionally recognizes weather-related delays, but only when they're widespread and very dramatic. The folks in San Jose don't understand snow issues very well.
01-29-2023 12:19 PM
Does this eBay announcement help any?
Seller Protections are in place for sellers impacted by Winter Storm Elliott