03-09-2020 03:20 PM
I got an offer from a big buyer (at least much bigger than me). That buyer is a seller as well - sells similar/related items
After that I sent a counter offer.
In several hours at the same moment (within one minute) I got 2 notification:
1. My counter offer is declined
2. The item is sold to another buyer but no payment made. The buyer was created 2-3 days ago.
Now that listing is not available for sale and will not be available for a while.
The connection between those 2 accounts is obvious.
So, my questions are:
What can I do in situations like this?
What can I do to prevent that?
Any advice and suggestions would be much appreciated!
03-09-2020 03:28 PM
After 48 hours file an unpaid item dispute. Close the dispute when you are allowed to do so.
03-09-2020 03:31 PM
If you are convinced that this member is purposefully tieing up your item ...
03-09-2020 04:25 PM - edited 03-09-2020 04:29 PM
The connection between those 2 accounts is obvious.
What is the connection and what makes it obvious?
That buyer is a seller as well - sells similar/related items
If that is the case he is not very bright. Buying and selling on the same account exposes you to possible retaliation.
What can I do in situations like this? What can I do to prevent that?
There is nothing you can do to prevent a buyer from buying your items if you do not know the buyer's account beforehand.
03-09-2020 05:26 PM
You can require immediate payment on buy it now items. (Actually, I thought that had become the default.)
03-09-2020 05:27 PM
03-09-2020 06:10 PM
I think the problem is that an Unpaid Item Dispute takes six to eight days to close, taking the product off the market for a week.
I agree, open the UID as soon as you can (48 hours if you are in the USA), close it as soon as you can (another 96 hours) and relist.
Block both accounts.
Use Immediate Payment Required on all Fixed Price listings.
03-09-2020 07:13 PM
No matter how you feel about any connection, don't relist the item until you have completed the Unpaid Item process. The seller can buy it again under a third name, and then pay on both, leaving you with a problem when you can't mail both.