eBay

eclectic_seller_too · ‎04-29-2019

I received an item, today, with a return address, that is one of those shipping places in California. Pretty sure the item came from China. If I'd known the seller was not in the US, I wouldn't have purchased the item. Does eBay allow overseas sellers to use a US address in their listings?

castlemagicmemories · ‎04-29-2019

Yes, they do, BUT the item has to actually BE in the location they state. Often, as you found out, it may not be.

Don't just go by the item location. Click on the seller id. It will take you to a page that should say, Based in China, etc. If that is not listed there, click to view full feedback. It will be listed there.

This enables you to avoid the situation.

It is a violation for a seller to list an inaccurate item location, and this may be reported by calling Ebay CS and asking for Trust and Safety. Or you can use the report this listing link on the right side of the listing before the description.

gracieallen01 · ‎04-29-2019

I believe that the seller must, technically, put down their actual location when they register. However, if they are a dropshipper, though it may be their actual address, the item may come from elsewhere and I'm not sure on the 'final word' on the item's actual location for shipping being listed.

I'm sure someone will be along that can definitively answer that, as I've heard various responses, and I'm not really very helpful on this one.

Well, back to the slow typist corner.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous

orangehound · ‎04-29-2019

@castlemagicmemories wrote:
..by calling Ebay CS and asking for Trust and Safety.

I could be wrong, but I don't think Trust and Safety has existed for years ...

eclectic_seller_too · ‎04-29-2019

Thanks for the input. I checked seller's full feedback, and it states they're in the US. I don't buy it, though. Oh, well, probably not much can be done about it. Moving on. Thanks, again.

castlemagicmemories · ‎04-29-2019

@orangehound wrote:
@castlemagicmemories wrote:
..by calling Ebay CS and asking for Trust and Safety.
I could be wrong, but I don't think Trust and Safety has existed for years ...

I don't know. I have heard that, but it wasn't that long ago, I called and asked for them. Was transferred and asked if I had reached Trust and Safety and they said yes. They may have told me what they thought I wanted to hear, though. So your guess is as good as mine.

femmefan1946 · ‎04-29-2019

Yes, as a Canadian seller, I can sell here on dotCOM, but I have to put the location of my products correctly.

A seller who is not based in the US can use the USA as a location, so long as the goods (not necessarily the seller) is in the USA.

The point is that if the goods are in the same country as the buyer, she doesn't have to worry about duty or delivery time. This is a Buyer Protection policy.

If a buyer is not in the USA, conversely, she can use a US address, a relative or a freight forwarder, to buy from sellers who do not want to ship outside the USA. The buyer's MBG support is limited when she does this, and the seller's Protections are extended.

slippinjimmy · ‎04-29-2019

@eclectic_seller_too wrote:
I received an item, today, with a return address, that is one of those shipping places in California. Pretty sure the item came from China. If I'd known the seller was not in the US, I wouldn't have purchased the item. Does eBay allow overseas sellers to use a US address in their listings?

"came" from China, do you mean shipped from China directly to you or an item that originated in China and was SHIPPED from the USA?

Paranoia strikes deep
Into your life it will creep

eclectic_seller_too · ‎04-29-2019

@slippinjimmy wrote:
@eclectic_seller_too wrote:
I received an item, today, with a return address, that is one of those shipping places in California. Pretty sure the item came from China. If I'd known the seller was not in the US, I wouldn't have purchased the item. Does eBay allow overseas sellers to use a US address in their listings?
"came" from China, do you mean shipped from China directly to you or an item that originated in China and was SHIPPED from the USA?

Sorry I wasn't clear. I'm pretty sure it was shipped from China to a shipping warehouse location in CA, which shipping warehouse then shipped to me. At the very least, I believe the seller is in China. Maybe they had someone in the US ship it for them, as femmefan1946 stated in their post. Whatever they did, it's not on the up and up, and too complicated for my feeble brain!

jeannicho22 · ‎04-29-2019

If the item actually shipped from China to you, you could always open a INAD. The item was supposed to be in the USA and should be in the USA. Item shipped from China is a policy violation and INAD

femmefan1946 · ‎04-29-2019

@eclectic_seller_too

What those overseas sellers are doing is importing to the US in bulk and paying all the applicable tariffs and duties.

This may be cheaper than shipping hundreds of single packages, no matter how low China Post rates seem to be.

Then the goods sit in the warehouse until an order arrives. Just as that patio cushion set* is imported by WalMart and sits in there warehouse until it goes onto the floor (the equivalent of being listed on eBay) and someone buys it .

The only difference is that WalMart is owned mostly by an American family, while the eBay account is owned by an overseas Chinese.

If you don't want to buy Chinese made goods, there is an Item Specific that states where the item is made. Look for that and avoid the Chinese made goods.

If the problem is slow delivery, that is what the Chinese seller is trying to avoid by warehousing in the USA.

*The last thing I bought at WalMart, last spring. I dislike the store.

slippinjimmy · ‎04-29-2019

@eclectic_seller_too wrote:
@slippinjimmy wrote:
@eclectic_seller_too wrote:
I received an item, today, with a return address, that is one of those shipping places in California. Pretty sure the item came from China. If I'd known the seller was not in the US, I wouldn't have purchased the item. Does eBay allow overseas sellers to use a US address in their listings?
"came" from China, do you mean shipped from China directly to you or an item that originated in China and was SHIPPED from the USA?

Sorry I wasn't clear. I'm pretty sure it was shipped from China to a shipping warehouse location in CA, which shipping warehouse then shipped to me. At the very least, I believe the seller is in China. Maybe they had someone in the US ship it for them, as femmefan1946 stated in their post. Whatever they did, it's not on the up and up, and too complicated for my feeble brain!

So the item WAS shipped to you within the USA. The seller has done nothing wrong.

If you buy an iPhone directly from Apple, it is shipped from a warehouse in the USA BUT it came from China.

If you received the item you ordered and it arrived in the time advertised and from the location stated I really don't understand what the issue is.

Paranoia strikes deep
Into your life it will creep

kensgiftshop · ‎04-29-2019

@eclectic_seller_too wrote:
I received an item, today, with a return address, that is one of those shipping places in California. Pretty sure the item came from China. If I'd known the seller was not in the US, I wouldn't have purchased the item. Does eBay allow overseas sellers to use a US address in their listings?

The Chinese has a few warehouses around the US they use to ship from.

The seller might be located in China, but use a warehouse located in the US to ship their orders from.

Have A Great Day.

kensgiftshop · ‎04-29-2019

@gracieallen01 wrote:
I believe that the seller must, technically, put down their actual location when they register. However, if they are a dropshipper, though it may be their actual address, the item may come from elsewhere and I'm not sure on the 'final word' on the item's actual location for shipping being listed.

If a seller is dropshipping, they are supposed to list the location of the item in the listing.

Have A Great Day.