eBay

nweid1 · ‎08-25-2017

I cancelled an order and gave a full refund. I'm assuming I wouldn't have to pay the 10% eBay fee. Is this correct? I notice the refund wasn't subtracted from my "You have sold" total in My eBay.

Thanks!

emerald40 · ‎08-25-2017

@nweid1 wrote:
I cancelled an order and gave a full refund. I'm assuming I wouldn't have to pay the 10% eBay fee. Is this correct? I notice the refund wasn't subtracted from my "You have sold" total in My eBay.

Thanks!

What is the reason you used to cancel it?

poppyswag · ‎08-25-2017

Do you mean on the left side where it has your 60 day total? That will not change. Until it falls off it will show up in red. Look at your seller account page. The fees and credits are at the bottom. You can fine tune what you want to look at.

Did you cancel for problem with buyers address or another reason?

phcd1 · ‎08-25-2017

It depends HOW / IF you cancelled it

nweid1 · ‎08-25-2017

I no longer had an item in stock

emerald40 · ‎08-25-2017

You have more to worry then getting your fees back.

You just earned the dreaded defect which can put your selling ability into jeopardy.

flann-alyss · ‎08-25-2017

No, everything is refunded.

sg51 · ‎08-25-2017

I no longer had an item in stock

You pay fees.

And you take a defect.

nweid1 · ‎08-25-2017

Thanks for the input. However, the question wasn't regarding defects. It was regarding whether or not I have to pay the 10% listing fee

nweid1 · ‎08-25-2017

Right about the defect. However, I found some info in my "Account" section in My eBay. There was a charge for 10% of the item, and I got the same amount back in credit after the order was cancelled. So it looks like I do get the listing fee back.

emerald40 · ‎08-25-2017

Yes, 7 to 10 days after the cancellation transaction is completed.

nweid1 · ‎08-25-2017

Thanks. I found some info in my Account that confirms I get the refund. I'll still get the defect, which sucks, but I'm not worried as it's my first and I'm not a frequent seller.