Do I have to return it?

[wedwewearpink]

I had a buyer send me a return request the day after I mailed something saying they didn't read the description and it was  a smaller bottle than they thought.

I told them I shipped it the day prior at my expense, I don't accept returns on cosmetics, the listing was correct and I can't recall the package.  It shipped to Europe through the eBay ship to us we ship to them thing. Am I going to get stuck w this?  What happens if they push it further?  I don't want the item back as I can't guarantee it's not used etc.  who would pay to send it back if they forced a return?  Thanks! 

[*eponymous*]

Your items are really inexpensive.  The buyer could claim the item was not as described, broken, damaged, old, or inauthentic.  Just refund - or tell the buyer to refuse the package.  It might take a month or longer for it to get back to you.

Shipping costs are included in the price. Cosmetics may not be returnable to a local store (they are returnable), but they are returnable online, as is any other item sold in ecommerce.

[myangelandmyprincess]

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@wedwewearpink wrote:

I had a buyer send me a return request the day after I mailed something saying they didn't read the description and it was  a smaller bottle than they thought.

I told them I shipped it the day prior at my expense, I don't accept returns on cosmetics, the listing was correct and I can't recall the package.  It shipped to Europe through the eBay ship to us we ship to them thing. Am I going to get stuck w this?  What happens if they push it further?  I don't want the item back as I can't guarantee it's not used etc.  who would pay to send it back if they forced a return?  Thanks! 

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If they sent a return request and it's a remorse reason and you have a no return policy you should be able to just deny tbe return