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Description missing on PC only

Hello everyone! I noticed today that some of my descriptions are not showing when I look at them on my PC. They show when I go to revise the item and they show on the app. I am not sure what is happening. I see other posts about this but I do not see any true resolution.

 

One of the listings is 275370202126.

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Description missing on PC only


@findsbybobby wrote:

Hello everyone! I noticed today that some of my descriptions are not showing when I look at them on my PC. They show when I go to revise the item and they show on the app. I am not sure what is happening. I see other posts about this but I do not see any true resolution.

 

One of the listings is 275370202126.


Hey @findsbybobby! I looked at your listing through a PC and I can see the description that is shown in the photo below. It also shows the last revision was on 7/1/22 and it was for payment terms and shipping. There is a known issue for item descriptions not showing correctly on the IOS app. If you are running into that you can reach out to customer support here and provide them with ALERT13918. 

 

devonebay_0-1656690101750.png

 

Devon,
eBay
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Description missing on PC only

Customer Support? Seriously? What Customer Support?

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Description missing on PC only

@findsbybobby 

 

I see your description.. could be your browser?? I use Windows 10 with Edge

 

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Description missing on PC only

I haven't run into the missing descriptions issue but yesterday & today when I went to edit listings, I noticed some of my item specifics are not filled in. I am meticulous about filling these in or putting "n/a" for the unrelated ones. I am on a desktop/chrome. 

Not a big issue for me but things like country of manufacture are missing on several and don't want to have to fish these items out and fill this detail in correctly. Not easy to navigate around, am still in my wheelchair for another 6-8 weeks.

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Description missing on PC only

Clearly, you must have misread my post. I said I was using a PC and you mentioned the IOS app. I even said they show when I look on the app. I will just hope they all show.

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