cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dashboard shows incorrect data on returned items

Finally called Ebay yesterday because I have noticed on my 2 stores that they have a return percentage that should be 0%. Haven't had a return in super long time and when I click on see returnend items info it clearly states no returns in over 18 months. CS rep referred me to specialist who couldn't even answer why this is happening. I suggested another of the numerous glitches and the rep (USA one this time) just laughed out loud. The only reason such a small thing bothers me is that Ebay asks for perfections from us TRSs and yet all they do is have gobs of mess ups.

Message 1 of 2
latest reply
1 REPLY 1

Dashboard shows incorrect data on returned items

After you clicked on  see all returns did you use the right arrow to scroll to the end and then click on closed returns?

Message 2 of 2
latest reply