Damaged return

[marmick02]

Sold item marked 925 as sterling did not have it tested as it was a reliable company, got notice from buyer ,it was not sterling and wanted refund ect when I received item a candelabra, it was damaged ‘ as he tested it on top of the base not the bottom which means it is Now totally worthless And I could not even sell it for the intristic value of the item .ebaysaid don’t worry you and he are covered to my amazement  by the ebay guarantee and both are covered ,2 weeks later eBay notified me that they changed their mind ;and I will get nothing  . And that I could appeal which I did  ,and they said sorry were sticking with the decision ,the item sold for $1000.00 I’ve been with eBay for 24 yrs  1st time had a problem  .I wouldn’t mind if he tested on the bottom , but it should not have been destroyed either.What do You think!

[youn2240]

I think you should figure out if you're selling sterling silver candelabras or not. 

[kensgiftshop]

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@marmick02 wrote:

ebaysaid don’t worry you and he are covered

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They told you that because that's what you wanted to hear.

They already knew what was going to happen.

[toysaver]

These days it's not unusual for just the part marked as sterling or 14K to be so.   It's a brave new world.

[hotwheelsbum]

Appeals are basically non-existent on ebay. 

What did you have invested in this Candelabra? You're not out the $1000, you're only out what you had in it. Lesson learned we all go through every once and a while. 

[ednkarens]

You said that your buyer tested it.  Your buyer doesn't appear to be a metallurgy expert or they would have tested the bottom.  How do you know your buyer even knows what he's doing?  Most sterling silver tarnishes over time and when he scratched it he only saw what was directly underneath, which maybe could have been stained?  I would shine it up with some metal polish and then take it to someone who buys gold and silver.

If your candelabra has some weight to it they will be more than interested in testing it in front of you for no cost.  I once met a precious metal buyer who had a special looking gun that he could scan any metal and it would let him know Exactly what the metal was.  

Hopefully you can get back in scrap what you have invested in it.

[roccotacodad54]

   Not just these days. I have noticed listings from time to time where the ferrule (between the blade and handle) on old meat carving sets is stamped "sterling" and the whole utensil is listed as "sterling carving set" or something to that effect. The handle is stag so the only metal is the ferrule and blade.

  They see sterling and somehow assume the whole knife is sterling. Never mind the fact that sterling silver would be too soft for a such a blade as it wouldn't take/hold and edge.