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Constant cancellation requests

The frustration of having people constantly bid on your items to later win them and select cancel bid. 

No way of reporting them. because Ebay sees cancellation requests as not being a completed sale.

 

Customer support is just HORRIBLE. I could barely understand the outsourced lady on the phone and she could hardly complete a sentence in full.

 

This company is going downhill.

 

Also I gotta wait till its delivered 2 weeks later (Ground advantage) to receive my 0.80 cents payout? What is going on....

Message 1 of 8
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7 REPLIES 7

Constant cancellation requests

 

Try using BIN with immediate payment required.

Most people now dont want to bid and wait.

 

Not sure why you have payment holds there are many reasons you may have holds.

Have you read the payment hold section?

klhmdg  •  Volunteer Community Mentor
Message 2 of 8
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Constant cancellation requests

Which is why I have fixed listings instead of auctions. It's all part of the business of auctions. You will get people who want to cancel out. If they want to cancel out like that in a way you should be thankful cause there would be a high chance they would want to return the item and you as the seller will be out money. At least it's canceled before then. Ebay does handle it but you as a seller will not know about it. Yes your payment will be on hold if you are not an active seller or are new to selling. 

Message 3 of 8
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Constant cancellation requests

The reason is "safety" no other reason

 

Just started to happen after selling like 3 things.

 

Not a single item was over $100. Just cheap things triggered this.

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Constant cancellation requests

@student_of_nyc 

I didn't look to see what you sell but unless it is something that is highly sought after, or is truly rare or unique, auctions don't usually work.  List your items with a price you are happy with so that buyers can buy them right now.  With auctions, many times you will only get one bid on an item so it sells for the opening price; often you won't even get a bid.  Buyers want immediate gratification; they don't want to wait a week for an auction to end and then have to wait several more days for the item to arrive, even more so if it is an item that is common or there are many others listed.

 

For some reason, it seems like there are a lot of people on eBay who think it is fun to run up a bid and then cancel at the last minute.  I don't know if this is to dissuade other bidders from buying or what their little game is, but it's stupid.  Especially on common items. 

Message 5 of 8
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Constant cancellation requests

11 years a seller. Not super consistent but I'm not new. It sucks they put a hold on peoples accounts who don't even have $200 in sales for that month. 

Message 6 of 8
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Constant cancellation requests

Yea I'm going to have to relist everything it seems once the auctions close. 

 

The problem is now Im having a hard time finding the do not automatically relist option. It was there a week or so ago, now its not there anymore. I looked everywhere.

Message 7 of 8
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Constant cancellation requests

This is one reason I avoid putting my Listings in auction, I use BIN only.

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