02-08-2019 02:58 AM
Hello ... I've received a message telling that one of my listing has a contact information and this break eBay policies. What if my listing (233102984930) has none? eBay robot who thought there is has certainly a bug.
Second help please, why if you try to contact eBay, by eMail for instance, they take you into links trying to avoid with such intensity that we give up? Cost, always costs, ant the customer in 2nd choice.
Thanks .. Rgds ... Lanza2004b
02-08-2019 04:38 AM
The bots have been programmed very crudely. For instance, they will object to the presence of the @ symbol regardless of context. In this case, they might be mistaking the 7-digit serial number for a phone number.
If you don't remove the alleged contact info, eBay will probably pull your listing. I recommend that you remove the serial number. Or the bot might have found something comparably problematic in that enormous history of the watch company.
02-08-2019 05:20 AM
@lanza2004b wrote:Hello ... I've received a message telling that one of my listing has a contact information and this break eBay policies. What if my listing (233102984930) has none? eBay robot who thought there is has certainly a bug.
Second help please, why if you try to contact eBay, by eMail for instance, they take you into links trying to avoid with such intensity that we give up? Cost, always costs, ant the customer in 2nd choice.
Thanks .. Rgds ... Lanza2004b
It is probably due to this:
eBay's bot is probably interprating this as you trying to share your contact information with potential buyers within your listing. i.e. attempting to take sales off of ebay.
Try changing serial number to s/n or SN:
02-08-2019 01:28 PM