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Closing Account

Trying to close my Ebay account, but a message comes up saying that I have an open subscription - which I don't.  After not getting paid for over a year for a transaction in late 2020 (my last sell), its time to go.  Also, out of the blue Ebay charged me $10.74 for apparently a shipping fee for the same last transaction - 5 months later.  All this, according to Ebay, from not linking my bank account for managed payments, which I did at least ten times...it worked then it didn't.   1094 feedback and Ebay shot themselves in the foot.

Message 1 of 7
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6 REPLIES 6

Closing Account

Is there a reason that an experienced seller like yourself would not open an unpaid item case if/when he had not been paid within several days of the end of the auction/listing?

 

Message 2 of 7
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Closing Account

@soh.maryl 

I think @oldcrabs might mean that ebay didn't release the funds after the last sale because he hadn't completed his managed payments info.

albertabrightalberta
Volunteer Community Mentor

Message 3 of 7
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Closing Account

The buyer paid Ebay, however Ebay has not paid me.

Message 4 of 7
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Closing Account


@oldcrabs wrote:

The buyer paid Ebay, however Ebay has not paid me.


@oldcrabs 

 

Wow. I'd think that by now eBay would have sent your funds to your state's Unclaimed Property Dept. Have you been looking for your name on their  public notices?

Message 5 of 7
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Closing Account

I re-entered my bank account numbers many times, it worked for awhile, then didn't work.  It's Ebay's lack of any customer support.

 

And its a bunch of other problems with Ebay, high fees, too much time to list items, the customer is always right attitude (unless your Ebay's customer - the seller), high shipping fees on UPS and Fedex.

 

But right now the problem is this "open subscription" which is preventing me from closing the account.

 

I guess I'll lose my ~$70 due me to Ebay's incompetence. 

 

 

Message 6 of 7
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Closing Account

key word, INCOMPETENCE.      ebays lack of customer support for its sellers i the elephant in the room.

Message 7 of 7
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