eBay

collectablejeff · ‎08-12-2019

I'm a Canadian seller who wrote into a seller discussion early June regarding the 13% Canadian HST on my US eBay store. I have US currency and paid through PayPal. My question was answered by an eBay representative saying I need US currency. I wrote him back to tell him that I did have US currency and if he would look into this and help me out if he could. So what he did was close my US store June 5, and opened a Canadian store then he cancelled the Canadian store. I'm guessing he realized it was $43 with the exchange. I didn't know any of this until my account came out for the June account. Since then I've lost money with the GTC thinking I had a month in advanced paid store. In May I had -C$23 in the Canadian account and know it's cost me three months (one month advance). I have not used it but still paying for it. I've wasted countless hours on the eBay phoned telling them I dd not close my store. They say I did phoned in on June 6 and cancelled the store but my account has it closed on June 5th. How can I close a store a day after it was closed. All email from this representative has been erased from my gmail account. An a eBay phone supervisor once said I was on a recorded message cancelling my US Store and I said let me hear it and she said no. That it was eBay\s policy not to let their sellers hear those conversations. So now what? There's no way to prove it.

pjcdn2005 · ‎08-13-2019

Your US store would have cost a lot more than a store on .ca regardless of which currency you were paying in. That's why I suggested that you close your store on com and open one on .ca as you would still have been able to list on either site. I'm not sure what happened with your store opening and closing but if you had paid for a store then you would have had those free listings that come with a store so I don't really understand what happened.

collectablejeff · ‎08-19-2019

My point to begin with is that I and other Canadians with US stores are being hit with a Canadian HST tax unlawfully. My store is US and currency US$ being paid by a US PayPal. If I got a US citizen to purchase an item in the USA for me does this citizen pay the Canadian HST tax. NO. As long as that item does not cross the border. How can eBay allow this to happen unless they are getting a cut of the pie. PLUS I am still being CHARGED for a Canadian store I did not open or using AND paid over $87 in listing fees because I was told I had a store until August 1st by three of your employees. I want my money back.

luckythewinner · ‎08-19-2019

@collectablejeff wrote:
because I was told I had a store until August 1st by three of your employees

This is a community board.

You are talking to other eBay sellers, not to eBay.

pjcdn2005 · ‎08-19-2019

Tax is based on where you live, not where your store is opened. All Canadian sellers pay tax on their eBay fees and it isn’t illegal. You’re not paying tax on what you sell, you’re paying it on your fees.

I don’t work for eBay so I can’t help you with fees that you feel you have been charged unfairly but I will page an eBay rep and perhaps they can help or explain what happened. You could also message eBay business on Facebook or twitter and they may be able to help you.

@Anonymous

clemowbooks · ‎08-19-2019

You are selling from Canada, albeit on a US site.

The money comes to you.

The HST is payable because you are selling in Canada, shipping from Canada, and receiving payment in Canada, which you put in your Canadian bank.

If you open a Store you are charged fees.

My dotCA Basic stores have double the number of listings for the same cost, because I can list 250 FP/GTC listings on dotCA and then another 250 FP/GTC lisitings on dotCOM. (I understand I could repeat with other sites and get more listings on those for the same $25, but I don't want to have more than 500 "free" listings.)

The HST is 15% of the fees you pay from Canada to eBay. It's a Canadian tax on Canadian buyers.

How can eBay allow this to happen unless they are getting a cut of the pie.

Well, it's the law.

EBay could avoid it by closing down eBayCanada entirely and moving out of the country, I suppose.

FWIW, having been registered to collect and remit sales taxes in Ontario, before we retired our B&M, merchants do get a small rebate for preparing thier monthly forms for sales taxes.

ALL merchants, including eBay, WalMart, Joe's Variety, SNCLavalin, Save-On Foods, and your friendly neighbourhood pot shop.