01-13-2021 07:34 AM
01-13-2021 08:44 AM
Is the buyer telling you the error he/she is getting?
Be careful here and DO NOT text/Call/email outside of the eBay platform if that is what "buyer" is asking.
01-13-2021 08:46 AM
Looking at your join date and feedback you have just signed up on eBay so caution
Scammers often try to find sellers who are new and pull this scam
01-13-2021 09:10 AM
That is something the buyer him/herself will have to work through with eBay customer support. 99.99% of the time, it is a problem on the buyer's end. There's just no way for you to rectify any problems the buyer is having.
01-13-2021 02:05 PM
I'm a long time eBay buyer and seller. In the past few months I've had many problems with checkout errors. Since my favorite seller entered Managed Payments, I got messages that he did not ship to my address many times when I tried to pay. I made lots of calls to customer support about these payment problems. The solution seemed to be having the seller send me an invoice, and then I could pay. Another problem I had was when I bought a low priced postcard from a seller (less than $1), and the payment didn't go through. Luckily I had another purchase from this seller a few days later, and though the amount owed was still less than $1, the payment went through. Now, as of yesterday, I am having trouble paying for an $.18 purchase (postcard $.17 + tax $.01). I've tried paying with my PayPal Mastercard cashback credit card, and when that failed twice, with my Chase Slate Visa credit card, which has NO minimum payment limits. The item gets removed from the shopping cart for a few minutes and then shows up there again with the message: "You've committed to buy this item. You need to go to checkout and pay for these items." So I appear to also be a bidder trying to pay who cannot, and I've been on eBay for years and years.