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Checkout error

I have a bidder trying to pay & he cannot

Message 1 of 5
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4 REPLIES 4

Checkout error

Is the buyer telling you the error he/she is getting? 

 

Be careful here and DO NOT text/Call/email outside of the eBay platform if that is what "buyer" is asking. 

Message 2 of 5
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Checkout error

Looking at your join date and feedback you have just signed up on eBay so caution 

Scammers often try to find sellers who are new and pull this scam

 

Message 3 of 5
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Checkout error

@albre-5409 

 

That is something the buyer him/herself will have to work through with eBay customer support. 99.99% of the time, it is a problem on the buyer's end. There's just no way for you to rectify any problems the buyer is having.

Message 4 of 5
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Checkout error

I'm a long time eBay buyer and seller.  In the past few months I've had many problems with checkout errors.  Since my favorite seller entered Managed Payments, I got messages that he did not ship to my address many times when I tried to pay.  I made lots of calls to customer support about these payment problems.  The solution seemed to be having the seller send me an invoice, and then I could pay.  Another problem I had was when I bought a low priced postcard from a seller (less than $1), and the payment didn't go through.  Luckily I had another purchase from this seller a few days later, and though the amount owed was still less than $1, the payment went through.  Now, as of yesterday, I am having trouble paying for an $.18 purchase (postcard $.17 + tax $.01).  I've tried paying with my PayPal Mastercard cashback credit card, and when that failed twice, with my Chase Slate Visa credit card, which has NO minimum payment limits.  The item gets removed from the shopping cart for a few minutes and then shows up there again with the message:  "You've committed to buy this item. You need to go to checkout and pay for these items."  So I appear to also be a bidder trying to pay who cannot, and I've been on eBay for years and years.

Message 5 of 5
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