cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cheaters gonna cheat

Buyer opened an item not received two days before ebay estimated delivery.  I explained it was Christmas time and the item was in route and not estimated for two more days.  Her didn't want to hear it.  I use lettertrackpro because the item cost $3.50 and I charge $1.50 for shipping.  For the most part this has been working out lately.   (loose disks)  So the next day I get an email from LTP stating it was delivered.  I contacted the buyer, informed that it should be in his mailbox today and sent a screenshot.  I was hoping he would close the case, item received.  I waited a few days and contacted ebay.  They saw it was delivered and gve me a case number.  So today is the day for the case to close and of course it closes in his favor.  He gets a full refund, keeps the dvd and leaves me a negative.  The negative states I gave him a fake tracking number which I didn't then somehow now states he received it but it was damaged. (never contacted me)  I have a bad feeling this guy knows what he was doing and I will lose the case.  The negative now states he received it and it was damaged and I was rude.  He didn't lie and state he didn't get it.  I bet ebay leaves it and says too bad and maybe gives me my $5 back.  (I was on with chat and they me fill out a request revision form) This goes to you can do everything honest and correct but people will still cheat you even over $5.  Thanks for letting me vent 🙂

Message 1 of 59
latest reply
58 REPLIES 58

Cheaters gonna cheat


@holsteinatlanta wrote:

The service I am using is United States Post Office and it is going first class 

Letter Track Pro is a service that puts tracking on envelopes.  It is not a carrier.  I measure and weigh the disks, the mailer is 6 x 9 x 1 and weighs 1.5 ounces. So I put one forever stamp and one additional ounce stamp on the mailer because it is less than 2 ounces.  This item in the picture was 2.2 ounces. So one forever stamp. and 2 additional ounces.  The barcodes that looks like ''''""""  '' ''' '' '''' above the buyer's address gets scanned along the way similar to ebay's standard envelope.  

I didn't know there was a difference in word first class because it is going first class.  In order to use the tracking you can go to the website parcel app and it will come up or I can open my order page on the letter track pro app.  The weird thing on the parcel app.com webpage is that if I enter the tracking number it will show my entire home address and the buyer's entire name and address.  Ebay supports it because it is the post office.  

 


How can you conclude that eBay "supports" it after you LOST the INR case?  That other screenshot you showed of the LTP website tracking .... that may be good enough for you, and may even work if a buyer tries to get you to refund them just by writing you a private message claiming they didn't receive their package. -Then if you sent them the LTP screenshot, they might be convinced it's not worth filing an official INR.  But if a buyer has already filed an INR, obviously the screenshot is not worth a lick to whatever eBay employee evaluates the case.  For all they know, you just created a fake tracking page. 

And no, they are not going to go through the trouble of going to the website themselves and entering the tracking number, so don't picture that happening.   What they need is a tracking number that EBAY'S OWN SYSTEM recognizes.  When you have that, here is what you see on your Sold page for each item.  DELIVERED.  And then if you click the Tracking icon on the right, you get a popup showing the tracking scans performed by the facilities AND the carrier when he/she delivers the package.  

7DA6C979-D418-4024-B6BB-C1EBA5AD4317_1_201_a.jpeg



18B51F89-9303-42B0-B3A0-3F9279A8F93D.png


The carrier's gun scanner does not work on those ''''' '' ''''''''''''' jobbers.  That is why you can't prove whether or not a paycheck or birthday card was delivered.  AND that is why a FC postage stamp is so much cheaper than a FC package label, because a postage stamp doesn't pay for the physical labor of a mail carrier doing the scan with his gun.

Now, this LTP outfit seems to be a sort-of in-between compromise.  Like I said, it might come in handy when a buyer just contacts you privately.  But as for official INR cases, if you keep using the LTP thing you will just have to accept giving away a free CD/DVD to a scammer now and then.    

Message 46 of 59
latest reply

Cheaters gonna cheat


@gamersbaystore wrote:

ebay policies state: "To protect yourself against "Item not received" claims filed through eBay Money Back Guarantee, you need to use a shipping carrier that is integrated with eBay."

 

Stated right here: https://www.ebay.com/help/selling/shipping-items/setting-shipping-options?id=4089#section1

 

ebay does not care what a third party websites tracking data shows. You have to use an integrated shipping carrier to get protection for INR's.

 

If the platform you're using to ship with isn't on the list of approved carriers, then its invalid and ebay will not honor it.

 

As much as I'd like to believe people are honest, the reality is most are not, and I see no logic in using a service that leaves you the target for scammers.


Agree 99%, all but that last sentence.  In my experience most buyers are honest, so there actually is logic in using non-protective shipping for items so low-price that adding the cost of a FC shipping label would take away your competitive edge with other sellers.  When I was more into coins, I would send lower-value ones in Christmas cards with a postage stamp. -Even with a protective cardboard coin flip case, the total thickness still didn't exceed that of a card with one of those embedded music players, so it was no problem.  Out of dozens of such sales, I had only one buyer claim they never received their coin. -They did this through private messaging, and just from their way of talking I believed them and refunded them with a sincere apology (although even if I didn't believe them, they could still file an INR so there'd be no point in refusing to refund).  Anyway, this is what I mean about most buyers being honest. -Particularly with low-value items at least.  Maybe people would be more inclined to scam for higher-value ones, but then, higher-value ones also warrant using a real FC label with tracking.  So the problem kinda sorts itself, you know?  

That said, what I eventually realized was, likelihood or unlikelihood of scams aside, the amount of time and effort it took to photograph, list, communicate, pack, and send coins for only a buck or two in profit ..... was simply not worth it.  That would take pure love for the hobby, and I respect those who can afford to devote themselves thusly, but as a single mom with rent to pay, I'm in no such position LOL.  

Message 47 of 59
latest reply

Cheaters gonna cheat


@holsteinatlanta wrote:

The service I am using is United States Post Office and it is going first class 

Letter Track Pro is a service that puts tracking on envelopes.  It is not a carrier.


All I can tell you from what I know, is enter the tracking number into the Item Not Received case and see what happens. Either ebay accepts it, or they do not and you will know because ebay will either close the case in your favor or they will close it in the buyer's favor.

 

Not sure how else to say it, no amount of explanation from your end is going to change that.

Message 48 of 59
latest reply

Cheaters gonna cheat

Actually ebay's stance has always been that any carrier is fine as long as "the tracking is visible online". Which it is through sites like LPT.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 49 of 59
latest reply

Cheaters gonna cheat

Better re-read ebay's policies, not all tracking is fine. If the tracking is not from an approved carrier ebay lists, then its not honored, and ebay wont even look at it now. Letter Track Pro is not on that list.

Message 50 of 59
latest reply

Cheaters gonna cheat

as you wish, but as I posted...........  by USPS definition............   it seems that you are shipping "First Class" as the choice when listing on eBay for the way you are doing it is USPS First Class.

 

 

Message 51 of 59
latest reply

Cheaters gonna cheat

Well, that was their stance a long time ago, so they probably changed it with weasel words by now.

 

As long as tracking was "visible online". That was what the blurb said back when.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 52 of 59
latest reply

Cheaters gonna cheat


@toomuchstuffagain35 wrote:

Well, that was their stance a long time ago, so they probably changed it with weasel words by now.

 

As long as tracking was "visible online". That was what the blurb said back when.


I don't know what evidence would trump the fact that the OP lost the INR case.  
Weasel words, Cheshire cat words, golden lion with flowing mane words = words.  
Case results = MONEY.  
That's all I need to know.  

Message 53 of 59
latest reply

Cheaters gonna cheat

almost every single response argues one point or another that is not part of my question. Forget the part about tracking or by definition what LTP is or does or if my disks are getting scratched in a plastic case.  Buyer opened INR I provided tracking showing it was delivered. whether or not you think that the tracking number is valid or not is still not the issue. 

 

the buyer, got the case closed in his favor INR then he left negative feedback, saying I was rude and the disc was scratched. 

 

So he HAD it all along and the item not received was false a lot and he got the disk for free.

 

forget letter track pro forget whatever condition it was in that is not a problem. 

he said he didn’t get it and he actually did and then he got it for free

Message 54 of 59
latest reply

Cheaters gonna cheat


So yes that buyer is a jerk who got away with ripping you off.  Once he got the refund via INR, then he wanted to make sure you knew that he ripped you off by stating in the feedback that he had the disk, and also hurting your reputation by insinuating that buyers will get damaged items from you.  Just using all his d-bag powers because he's a sociopath I guess.  

So what was your question?  I just checked, and in your entire post and all your replies, you never used a single question mark, other than "What other class is there?" (besides First Class).    -Your thread title is "Cheaters gonna cheat" -TRUE, obviously.   

Unlessssss....... you use all available tools to block cheaters from cheating. But you don't want to hear that, so I won't say it again. 

Message 55 of 59
latest reply

Cheaters gonna cheat

It looks like eBay scrubbed his comment, but not the neg (mathematically). 
Or maybe, kinda hard to tell and I've never seen this before:  Looking at all your feedback (left for seller), his comment is not visible.

 

Screen Shot 2024-01-01 at 7.07.00 PM.png

But when I click your red neg count number, then his comment becomes visible.

Screen Shot 2024-01-01 at 7.07.08 PM.png

So I don't know what that's about.  But look if you want to get his neg removed, just report him for writing in his feedback about eBay getting involved.  That is against eBay policy, and they remove comments for that reason all the time. 

Message 56 of 59
latest reply

Cheaters gonna cheat

 

error didn’t mean to post here

Message 57 of 59
latest reply

Cheaters gonna cheat

Spoke to someone on the telephone today at customer support.  First guy way nice and helpful then got transferred and of course had to tell the whole story again.  She agreed with me and also say that the item was delivered through tracking. Yes they accepted it. Then said ebay will contact you in 24-48 hours which probably translates to 'show concern to the seller, get them off the phone and we will do nothing'  Still want to win this case, I don't care about the money but this is principle. 

Message 58 of 59
latest reply

Cheaters gonna cheat

Strange, I have had ebay rule in my favor for INR cases specifically because of LTP. 

Message 59 of 59
latest reply