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Chargeback filed before Item even Delivered

Here’s a real Lu Lu of a chargeback. Buyer purchases item. We ship fast 1 day handling time. Item is right about to be delivered to recipient and we get a chargeback with buyer stating reason is they want to cancel the order. So we talk to the concierge and they say they had able time to cancel order so what’s up with this? I contact said buyer and ask also, what’s up with this? Zero feedback buyer. Absolutely disputed by me, and now funds on hold for probably several weeks. Cannot recall this item, It’s about to be delivered Priority Mail fast. Yeah I got seller protection. Just miffed over this stuff. They come out of the woodwork during the Holiday. Every season I get a least one Lu Lu.

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Chargeback filed before Item even Delivered

Good news!

Message 46 of 52
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Chargeback filed before Item even Delivered

Yes, that is how they protect you, and they do.  In my case, I had no intentions of  waiting and possibly  card company grant their chargeback, have Ebay reinburse me and MAKE THE scammer happy because they got an over 200 buck item for free. Was not gonna happen for this scammer.

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Chargeback filed before Item even Delivered


@vintagecraze50 wrote:

There needs to be a huge lobby created by merchants appealing to congress. Why this has not happened yet is beyond me when you think of all the merchants loosing millions of dollars because  of this every year. At the VERY LEAST, the laws should state that NO chargeback can be initiated without trying to resolve the issue first with the merchant. Then, however you still will get the crooks who send back the wrong item or nothing in a return. But with that here you can deduct 50 percent off the return money.  Then let em fight that.


BILLIONS of dollars, 48 Billion this year according to the big retailers online.

 

There needs be changes. 

 

First secondary purchase validation through the consumers online bank account validating the purchase.  That gets rid of "My card was stolen."  We presented this 20 years ago in a simulation I coded to Visa/MS Risk services.  Sellin' snow to Eskimos as they make money coming and going.

 

Second:  The franchises need track things better.  Those habitual chargeback folks if claim found to be false, they pay all fee's (minimum $50).  Habitual issues, habitual returns loose the ability to order online and the franchises in case of credit card can call in full balances due immediately.

 

Those two curtail a whole lot of what goes on.  Not perfect, dont think there can be a perfect.

Message 48 of 52
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Chargeback filed before Item even Delivered

Yeah Retro I heard on the radio yesterday it was something like 90 billion in losses for merchants in retail theft in general not just chargebacks but whoa! What a loss.

Message 49 of 52
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Chargeback filed before Item even Delivered

You guys do realize a fraudulent charge back which enables the buyer to also keep the item is against the law. I filed a police report against my buyer. Hopefully they will consider principals over monetary concerns.

Message 50 of 52
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Chargeback filed before Item even Delivered

with face recognition software out there from space satellites black list scammers from making a ebay account again. I know for a fact ebay, facebook, amazon etc.. have the ability to ban you they will us this technology in secret and there's no way around it been going on for some years now

Message 51 of 52
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Chargeback filed before Item even Delivered

Hi everyone,



Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.



Thank you for understanding.

Message 52 of 52
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