Cannot send from this address

[peklj_50]

hello, so this is my first time selling anything on ebay. I'm using the UK domain. I managed to sell and item and I'm supposed to ship it from Croatia to the UK, however, when I try to send it there are a message under 'Service' that says 'There are no services available to send from this address'. The customer service wasn't really helpful and I'm losing my mind here trying to figure out what seems to be the problem and how can I fix it. So please if anybody knows why this is happening or how to solve it I'd be forever grateful!!

[tev4all]

I'd package the item for shipping and take to local post office in  

Zagreb, Croatia 

Ask them how to safely ship the item. 

[duncanvr · Accepted solution]

Just manually mark it as shipped / dispatched on ebay. Don't print shipping label. Take the package to your post office and get it sent with tracking & use a con note. Then upload the tracking number on ebay. Then leave your buyer nice feedback. I would also message them and let them know you sent the item and there will be postal delays. Try and get an eta from your post office when you ship it. Make sure your looking at this on a computer screen (not phone) when you mark it shipped there should be a drop down menu next to the order on the left side. Let us know if that works.

[peklj_50]

Thank you so much for the reply, that is exactly what I did and hopefully the buyer will receive the item 😅 but the whole situation got me so confused as I’m new to this. Thanks again! 

[duncanvr]

It so happens this is how I do my ebay business I never ever use ebay labels I always just manually mark it as shipped and hand write the addresses then sending at the post office, so I knew it would work in your case.  Messaging each buyer with eta is critical. If your new at selling and have Facebook I have an ebay group there called eBay Masters Reselling Group you can join it and post questions on reselling. There are a lot of experienced sellers there who can answer ebay questions. @peklj_50