Cannot Revise Item After Using Send-Offer-To-Watchers Feature

[jwhitely]

I used eBay's new "send offer" feature to send offers to watchers of two of my listings. Now I am unable to revise either listing - in both cases the revision screen shows the Description as blank and inaccessible and the Pricing section is similarly inaccessible. It's pretty clear this is related to the "send offer" feature.

If this is a bug, it needs to be fixed. If this is intended behavior, then that needs to be communicated to sellers - I am losing a sale right now because I am unable to lower the minimum offer.

[dinpavent0]

I don't know if it is a bug. I know when I receive an offer on an item and I realize I need to change or add something to my listing I cannot update it at all. That is when the buyer sends the offer to me and I have not even responded yet. I tested it out, tried before response and after response and it would not let me revise listing. I actually had to end the listing and relist with changes or adds. It is kinda stupid if you ask me.

[mam98031]

Until that offer lapses you can't change the listing.  That would be completely unfair to your potential customer.  

For example, lets say you did change the listing.  Maybe added something about a defect you found in the product and you wanted to be clear about it.

Before that change the buyer had viewed and liked the listing enough to send you an offer on it or they were watching the listing and you sent them an offer.  Typically a buyer is going to accept your offer, they don't go an re-read the listing for any changes that may have happened.  And it wouldn't be reasonable to think they would.

So you will just need to either wait or if the change you need to make is significant enough, then close the listing so the buyer can't even accept the purchase.  Correct it, repost it and then let the potential buyer know you have listed it again but with some changes that they should review.

[tide_redux]

It's the same reason you can't modify an auction listing after it has a bid.  Both the bid and the make an offer are based on the listing as it is at the time of the bid/offer.  

[umie11752]

Mine do not let me change them even after the offer expires

[mam98031]

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@umie11752 wrote:
Mine do not let me change them even after the offer expires

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Then you should contact Ebay to find out what the problem is.

[dinpavent0]

What you are saying makes perfect sense, but my change was actually just adding to the quantity i had available, nothing that was significant to the buyer such as the quality of the product or more defects, etc. I understand why you can't change the description. I have in the past actually wanted to add something and it was more information, nothing bad actually good information I forgot to add so I wrote the buyer and let them know before accepting or countering the offer. If I find something wrong I always message buyer then end listing and change it. But changing the quantity or something like that does not make sense to me why you can't do it. At least I could not.