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Cancelled order appears in bulk shipping

This morning I had a buyer request an order be cancelled. 5 minutes later she messaged me and said she still wanted the item. Too late, I had already cancelled. Since I use the out of stock option, it was very simple to add the item back to my inventory and I told her she would have to purchase it again. She purchased the item a second time and when I went to ship, I had the combine shipments banner at the top and both orders appeared. I just removed the cancelled one and shipped as usual because I didn't have time to call eBay and hoped that it would resolve itself. Well, it has not resolved itself. I know I'll have to call CS on this but I'm just curious if anyone else had this happen.

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Cancelled order appears in bulk shipping

I decided to just give CS a call. It took 45 minutes and two reps, neither had ever seen this particular issue, but they resolved the problem. The second rep was able to delete the transaction. I definitely didn't have time for that this morning when I had orders to get out.

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