05-28-2022 01:07 PM
Trying to sell an item, and an error message comes up while trying to list, saying: "Currently, you can't sell the type of product you are trying to list. Please establish a good track record with customers in order to list this type of product." I see many other customers selling identical items on Ebay, so I don't understand why there's a restriction on my item. Any help would be great, thanks.
05-28-2022 01:08 PM
What are you trying to list?
05-28-2022 01:10 PM
Some products are restricted to sellers with specific permissions.
The easiest example was the restriction of N95 masks, hand sanitizer and toilet paper to a very few sellers in the early days of the pandemic when price gouging was rampant.
05-28-2022 01:12 PM
I am trying to sell an old uranium glass knife I have, I can provide links to identical listings to this as well.
05-28-2022 01:50 PM
Maybe they have done a lot more sales.
List something else and see what happens.
05-28-2022 01:51 PM
There are 2 knives I see listed/ $150.00 and $189.99. The problem might be the value of the item as much as the item itself. New sellers can have restrictions based on price.
05-28-2022 01:54 PM
What is the value of this item?
05-28-2022 01:58 PM
When searching for "uranium glass knife" on eBay, two of the listings are actually knives, and the rest are not knives, but actually glassware.
05-28-2022 02:01 PM - edited 05-28-2022 02:03 PM
How many items have you sold on eBay? Based on your feedback I'd say real close to zero as all FB is from Sellers over a year ago and I see no current listings.. When I started selling in 2010, I seem to recall I had to have a minimum number of successful transactions as a seller before restrictions were lifted. Used to receive elementary school type notices in the mail - like those bumper stickers "My child was student of the month" or I received a paper participation trophy in something. Maybe all those other sellers have met their "rookie" requirements.
eBay want's see how you handle a few transactions from start to finish - kinda a like developing a resume of accomplishments in the real world - vs a GPA and a sheepskin...
Read this -
05-28-2022 02:07 PM
The message says why.You have not built a sales record of enough satisfied customers.Sell other things til you do.
What others do or can do has no bearing on what you can do
05-28-2022 02:09 PM
@jasag-90 wrote:Trying to sell an item, and an error message comes up while trying to list, saying: "Currently, you can't sell the type of product you are trying to list. Please establish a good track record with customers in order to list this type of product." I see many other customers selling identical items on Ebay, so I don't understand why there's a restriction on my item. Any help would be great, thanks.
On this account you have no established selling record. The platform wants to protect buyers so if your item is of a higher value or price that is why they are restricting you. It says this in the error message, please establish a good track record prior to listing.
You should start by listing some less expensive items and after you've received feedback showing you are a legitimate seller, you will see your restrictions lifted. You can do this but you need to spend a little time first working on it. Best of luck to you....
05-28-2022 03:55 PM - edited 05-28-2022 03:57 PM
@jasag-90 wrote:I am trying to sell an old uranium glass knife I have, I can provide links to identical listings to this as well.
Whether others are selling them is irrelevant to your situation, because eBay did not tell you that they cannot be sold. They just told you that you cannot sell them.
From the eBay user agreement:
"We reserve the right to refuse, modify, or terminate all or part of our Services to anyone for any reason at our discretion."
https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259
05-28-2022 04:10 PM
I am trying to sell an old uranium glass knife I have.....
@jasag-90
Are you speaking about a green glass piece generally from the Depression era? My first guess (other than price if it is too high for a newbie selling limit) is a BOT is picking up some other word. Can't really do much about "knife" other than to call it a table knife, but try omitting "Uranium" and call it instead 'glowing green glass' ????