cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't get phone number of buyer for shipping reason

Why the option "find contact information" in advance search disappeared ??

 

We need phone number of buyers for shipping reason ?

 

Could you please let us know ?

 

Thank you very much

Message 1 of 10
latest reply
9 REPLIES 9

Can't get phone number of buyer for shipping reason

Why not just message the buyer's through Ebay instead of calling them?

Message 2 of 10
latest reply

Can't get phone number of buyer for shipping reason

This isn't Ebay; it is members such as yourself.
Message 3 of 10
latest reply

Can't get phone number of buyer for shipping reason

Sommeone else posted about this.

 

I can not remember exactly, but there was some change in the law, so ebay disabled it.

Message 4 of 10
latest reply

Can't get phone number of buyer for shipping reason

Retracted

"Fly the Big Ones"
Message 5 of 10
latest reply

Can't get phone number of buyer for shipping reason

You don't need a phone number.

 

Ship it.

Message 6 of 10
latest reply

Can't get phone number of buyer for shipping reason


@vncrocsell wrote:

Why the option "find contact information" in advance search disappeared ??

 

We need phone number of buyers for shipping reason ?

 

Could you please let us know ?

 

Thank you very much


https://www.ebay.com/sch/ebayadvsearch?_sofindtype=9

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 7 of 10
latest reply

Can't get phone number of buyer for shipping reason

If, however, the seller is shipping with DHL or Fed Ex, that carrier requires a phone # for the recipient in case of a problem with the address.  Or they did as of a few months ago.  

Message 8 of 10
latest reply

Can't get phone number of buyer for shipping reason


@vncrocsell wrote:

Why the option "find contact information" in advance search disappeared ??

 

We need phone number of buyers for shipping reason ?

 

Could you please let us know ?

 

Thank you very much


There are three ways to get a phone number:

  1. On your orders page, there is a drop-down menu beside each of your sales.  One of those options is "View Sales Record".  Often, a buyer's phone number is in that record (not always).
  2. Message the buyer and ask the buyer for their phone number, telling them that the shipping company requires it.
  3. Call eBay customer service and request that they send out the buyer's contact information.  They will send a notice to the buyer that it is requested, and they will send both parties (buyer and seller) the contact information for each other via eBay messaging.
Message 9 of 10
latest reply

Can't get phone number of buyer for shipping reason

I enter 999 999-9999.

Message 10 of 10
latest reply