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Can't find any option to set Promo rate, and I do not want to promote it anyway...

After I finished the listing, I clicked on "promote it" expecting I could set the rate of "promotion." 

 

Instead, when I go to edit it, there is no option or any indication there is a "promotional fee" except after I click, a message says:

 

"A Promoted Listings fee which is 11.9% of the final sale price (equal to $0.00) still applies if your item is bought through a promoted listing." 

 

First, that sentence makes no sense  How is a fee equal to 11.9% of the final sale price equal to $0.00? Secondly, how,does the seller know if his listing was sold/bought through a "promoted listing." Let me guess - however the listing is sold, I will be charged the 11.9%. Correct? 

 

 I appreciate Ebay allowing me to sell, but a 25% fee - 13% FVF + 11.9% promo fee + other fees, it's getting a bit much.

 

Anyone know how to adjust the fee or delete it, or are sellers only allowed this degree of control over their own listings if they have a store or some other qualification? 

Message 1 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...

You can manage all your promoted listings campaigns here:

Advertising dashboard (ebay.com)

(Including ending the campaigns if you like.)

 

Message 2 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...

You have a good grasp on how eBay works. Be sure to leave feedback for them telling them your thoughts about Promotions.

Message 3 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...


@itscalledapostingid wrote:

You can manage all your promoted listings campaigns here:

Advertising dashboard (ebay.com)

(Including ending the campaigns if you like.)

 


Do you have a store? What you get when you click on that blue link is, I assume, different than what I get. A different page with different options. 

 

I am allowed to set an ad rate through that page you provided, and thank you, sir. 

 

But I am not allowed to set the promo rate when I create the listing, that's what I have been doing with my store account and wanted to do with this account.

 

I set different promo rates for different products, and there is no AI or eBay evolved "pattern" which can determine better than me what promo rate I determine is a good fit for a particular item. Nanny Ebay is trying to do something which I prefer to do myself.  

 

But it seems the Ebay interface is different for sellers with no store, and I assume, different for small stores vis-a-vis big stores...    

Message 4 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...

If Ebay continues to charge the 13% FVF plus the rapidly-escalating "promo rates", skyrocketing over 12% now, which has ebay sellers competing against each other for sales, they are going to lose their "cash cows"  to Mercari, Etsy, Amazon, etc.

 

My other complaint (I am always complaining) is that China still gets free shipping. Where is the Ebay lobby in Washington on this? American sellers have to pay minimum $4 shipping for a 99c item. Chinese shippers can sell the same item for 99c and they pay $0 shipping. This is based on some archaic law that was made when China was an economic basket case. What's worse, Americans are subsidizing this free shipping. And what I supposed to do with my $1 items? Throw them in the trash? That's bad for the environment.  I call this mini-dumping and environmental wastage "Micro-Dumping" and I need to set up my website microdumping.com to start some sort of activist action to get this unethical situation straightened out. Nobody else is going to do anything.

Message 5 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...

I have never had a store and I use the link I provided to the dashboard where I manage all my campaigns.

(I never promote an item on the create listing form. I only add items to promoted listing campaigns from the dashboard and set the desired fixed % rate there. I promote items at 2% to 5%. I would never do more.)

Message 6 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...

Some people get so dramatic when they talk about Promoted Listings, as if the seller had nothing to do with it and it was all Ebay's decisions being made.  Some blame Ebay for fees they pay for Promoted Listings when it is the Seller that makes the decision on how much they are willing to pay in additional fees to have a sale.  

 

Ebay has always had various different recommendations on all kinds of things all over the site for decades.  A recommendation does Not mean you have to do what they recommend.  It is now and has always been merely a suggestion.  So if you want to pay an additional 11.9% in FVFs to promote your listings, you are free to do that, or if you want to pay an additional 2% FVF, you could do that instead.  The Seller is in control of this fee.

 

When you create a listing, at the bottom of the form you can set your Promoted rate if you want to.  That is one way.  Or you can do it from Manage your campaigns in the Seller Hub.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 7 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...


@mam98031 wrote:

Some people get so dramatic...


At least two false statements here, and other statements are not entirely true. 

 

Some blame Ebay for fees they pay for Promoted Listings when it is the Seller that makes the decision on how much they are willing to pay in additional fees to have a sale.... The Seller is in control of this fee.

 

It was not under my control on how high the Promoted Listing fee would be. Ebay gave me the choice to "promote" or "not Promote". When I clicked on "Promote" (and expected to see a percentage rate option), instead EBay announced "Your item is Listed!" Only after delving into it did I discover that Ebay had set a 11.99% rate 

 

When you create a listing, at the bottom of the form you can set your Promoted rate if you want to.

 

Once again, in my OP, I explained what happened. I was NOT given a chance to set the promoted rate. I don't know how to make this any clearer. I would not have wasted my time posting this question if I could "set the rate at the bottom of the form."

Message 8 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...

If you were trying to use Promoted Listings Standard, you likely could have typed over / changed the 11.9% to whatever it was you wanted it to be.  If you are using one of the more hybrid Promoted Listings, then thee are some things that function differently.

 

Which listing form are you using?  The quick list form likely doesn't have it.  The advanced form has it at the bottom of the form.

 

https://www.ebay.com/help/selling/listings/listing-tips/promoted-listings?id=4164

 

https://www.ebay.com/help/selling/listings/promoted-listings-overview?id=5295


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 9 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...

Like I said, there is an alternate interface when listing an item, depending on whether you have a store or not.  And depending on how big the store is. And depending on whether you are listing from a desktop computer or from a cell phone. What is "clear and obvious" to one person may not even exist (be visible) for the next person. 

Message 10 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...


@mam98031 wrote:

 

Which listing form are you using?  The quick list form likely doesn't have it.  The advanced form has it at the bottom of the form.

Where are you seeing this choice of listing forms? I click on "selling" then the next page I click on "create a listing" and then it starts asking for item details, etc. I don't see any "quick list form" nor any "advanced form." 

Message 11 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...


@basketball_bigred wrote:

 I appreciate Ebay allowing me to sell, but a 25% fee - 13% FVF + 11.9% promo fee + other fees, it's getting a bit much.


A BIT MUCH???? Thats 25% of the ENTIRE TRANSACTION you are talking about - 25% of the entire transaction likely equates to 30% to 35% of the Item itself, which is the only source of profit IN the transaction. This is not a "bit much", this is INSANITY - I would call it profiteering on a reprehensible scale - And don't forget, they have axed just about every kudo, service, protection, and discount they have ever offered as fast as they have raised fees - a candle burning out of control at both ends.

Message 12 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...

Can't find any option to set Promo rate, and I do not want to promote it anyway...

You can't find the option to do something you don't want to do?

Harbor Lights - Boz Scaggs
Message 13 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...


@basketball_bigred wrote:

Like I said, there is an alternate interface when listing an item, depending on whether you have a store or not.  And depending on how big the store is. And depending on whether you are listing from a desktop computer or from a cell phone. What is "clear and obvious" to one person may not even exist (be visible) for the next person. 


@basketball_bigred 

 

Please provide a link to the policy so I can update myself.  I have not heard of this before, but I'm willing to learn.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 14 of 16
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Can't find any option to set Promo rate, and I do not want to promote it anyway...


@basketball_bigred wrote:

@mam98031 wrote:

 

Which listing form are you using?  The quick list form likely doesn't have it.  The advanced form has it at the bottom of the form.

Where are you seeing this choice of listing forms? I click on "selling" then the next page I click on "create a listing" and then it starts asking for item details, etc. I don't see any "quick list form" nor any "advanced form." 


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mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 15 of 16
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