Calculated shipping

[dbeatrecords]

After finishing the updated USPS price changes I had my first sale and the calculated shipping charge was way off. Instead of charging $4.67 for a 2 # package shipping via Media Mail, it charged the buyer only $3.27. I had used flat rate shipping up to this point, but it was much easier to switch to calculated shipping going forward. I double checked domestic shipping info in listing and everything was correct. Contacted ebay who informed me that this is definitely an IT issue and a ticket was submitted. This was the first call they received regarding the issue, so they don't know if only my account is affected. So I will lose $1.40 in shipping for each package unless I manually add $1.40  add on charge. Hopefully they resolve quickly.

[mtgraves7984]

Hmmmm... I didn't think Media Mail listings had to even be revised. 🤔

[monica-sells]

The OP offers 3 classes of shipping for his items, so it needed to be updated...

it IS odd...I looked, and the 4.67 price is still viewable on "See Other Items" List, but when you go to the listing it is 3.27 (which does not even exist anymore....3.92 is the lowest)

strange behavior indeed......good luck

[heckofagame]

Media Mail did not have to be revised.  Only Retail Ground, First Class Package, & Parcel Select Ground. 

[buyselljack2016]

Oddly that $3.27 amount shows up on other completed listings, and oddly $3.27 is the cost of a 9 ounce "large envelope" 🤔

[monica-sells]

I originally offer media mail, first class mail, priority mail, express mail (4 options) on most listings....

I could not just update JUST my first class

bulk editor offer 2 options: "No Change" or "Change to"

I had to re-enter my existing 3 options and (of course) change first class to ground advantage...

I did not need to revise media mail, but I had to.....

(or did I miss something?)

[winterpalace25]

I recently changed all my flat rate Media Mail to Calculated Media Mail so it would update with the frequent increases.

[coolections]

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@mtgraves7984 wrote:

Hmmmm... I didn't think Media Mail listings had to even be revised. 🤔

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@mtgraves7984   Yes they did. Media mail went up in price just like all other packages. Media increased 27 cents for each package. I used to add 35 cents handling charge but now the post office stole that. I updated all my listings today to remove the 35 cent handling charge to only 8 cent handling charge. I had to remove all my handling charges on all other listings completely to make up for the Ebay and USPS increases. Came out to approximately 8.5% more in fees.

[dbeatrecords · Accepted solution]

Just an update to my original post: The reason that I was charged $3.27 shipping via Media Mail instead of the correct calculated shipping rate of $4.67, was because I had accidentally entered a 30% USPS carrier discount in my shipping preferences as I switched from Flat Rate to Calculated Shipping. I was trying to add a 30% multiple items shipping discount. Sorry for  my stupid error!