Every month I get a couple sales that the person has a feedback score of zero (which I can assume is because it is a new account) and they never pay for the item. I have to play the waiting game and file an unpaid item claim before getting the final value fees refunded and being able to safely relist the item. I have adjusted the settings to block certain types of buyers but I did not want to exclude zero feedback buyers because if someone finds my item through the internet and sets up an account to buy it, I don't want to lose that business. Anyone experience this?
it happens even with accounts that dont have 0 feedback. I had a situation where a customer purchased two items on BO, total was around $300 free shipping, and it took about a week and filing unpaid item to get it resolved. They did end up paying but never responded to a single courtesy message I sent.
Im still counting the days before they can no longer ram a SNAD scam up my hind end over it.
Exactly. It typically takes the item off the market for about a 8 days until the unpaid item claim is complete. I did learn that you must do the unpaid item claim every time. If not they could still leave you a negative feedback. I
