eBay

hbsocal · ‎10-23-2018

I would like to see eBay impose a fine or ban the buyers and sellers who don't comply with their transaction commitment. Things happen but when there isn't any communication or response to inquiries, these people should be considered a bad risk and denied selling or buying after three instances. In another words, "three strikes and you're out". These people cause undue frustration and unnecessary work for eBay.

castlemagicmemories · ‎10-24-2018

In the early days, it was three strikes and you're out.

While a bid is still considered a binding contract, buyers can ask for cancellations. While sellers can decline, that may not work out well for the sellers. Basically, people change their minds. Buyers may be sanctioned at some point.

Sellers can incur defects for cancelling, which can lead to loss of selling privileges.

monster-deals · ‎10-24-2018

They already do.

herc · ‎10-24-2018

Not really sure eBay wants to do anything.

Buyers cannot pay and it seems ok. What really goes on their account?

It is not fair to the seller. As a seller with a store, I lost one auction of my monthly allottment. If a buyer doesn't pay, I get my fees back, but not my auction.

Also, I understand people change their minds, but there should be some sort of penalty to the buyer. If I cancel an auction, I get a black mark against me. I also received a percentage on my "Return Rate". Why? I have no idea. The buyer bought the item. Even though the auction read "medium size" and gave measurements, they thought it would be bigger and asked to return. So I did and I got slammed. I should have been rewarded instead.

luckythewinner · ‎10-24-2018

@hbsocal wrote:
I would like to see eBay impose a fine or ban the buyers and sellers who don't comply with their transaction commitment. Things happen but when there isn't any communication or response to inquiries, these people should be considered a bad risk and denied selling or buying after three instances. In another words, "three strikes and you're out". These people cause undue frustration and unnecessary work for eBay.

Just as eBay cannot easily determine who is at fault in a SNAD case, they also cannot easily determine who is at fault in a nonpayment or non-performance case. And I suspect that eBay does not consider it cost-effective to investigate.

For example, let's take a non-payment case.

Maybe the seller refuses to honor the combined shipping he promised
Maybe the buyer was abusive to the seller
Maybe the buyer circumvented the seller's BBL with a differnt account
Maybe the seller admitted to damage after the sale ended
Maybe the buyer tried to attach conditions after the sale

There is no way that eBay is going to pay an employee to dig through eBay messages in every transaction and try to figure out who deserves the "strike" and who does not.

All that aside ....

1) eBay already has a system to handle buyer non-payment, as long as sellers file UIDs and set up their blocks appropriately.

2) eBay has no ability - let alone the authority - to "fine" a buyer. They do not have access to a payment method, and they do not have a system to bill buyers or take money from them.

3) On eBay, it is possible to buy an item without an eBay account and without a PayPal account. How in the world is eBay going assign "strikes" to those buyers?