eBay

superj707 · ‎08-29-2020

A couple years back I vowed to NEVER use ebay again, because I was tired of sending things in PERFECT WORKING ORDER only to have the buyer claim it was dead on arrival.

Just now in Aug 2020. I decided to give Ebay another chance.

I sold a QNAP with 1 hard drive. Only made about $20 on the deal (when I spent over $900 just 1 year ago).

The hard drive I sent had only ever been used for about 1 hour. It was tested right before shipment AND packed in professional Hard Drive packing.

What happens???? The buyer, "oh yeah, the hard drive doesn't work"

I'm gonna lose it. This SCAM is getting so old!

I don't know what any of you are supposed to do, but I just need to let this out somewhere. SCREW EBAY!!!!

donsdetour · ‎08-29-2020

Let us know what you get back, if you get some thing back.

Ebay has no idea if the thing worked or not so they really can do nothing but refund.

gwzcomps · ‎08-29-2020

It is not a scam. Many buyers just don't know how to use electronics and have no business buying them.

wesk_36 · ‎08-29-2020

I wonder if this, maybe they didn't tape the screws to make it work?

"NOTE: HD trays missing the little screws to secure hard disk to tray. Doesn't affect operation at all. Options are to buy the screws, or Can insert disks without the screws, What I have been doing is just using a little bit of tape to connect the drive to the tray. Has been sufficient. Both tray, disk and QNAP are in perfect working order aside from these little screws missing."

I would tell them Return for refund, not much else you can do, even if they were scamming you.

I can see why you are upset, the shipping alone...

-------------
Posting ID

superj707 · ‎08-29-2020

I actually ended up including a screw from a different QNAP I had. I was hoping it would be a nice bonus surprise for the customer.

superj707 · ‎08-29-2020

Sorry everyone, Clearly I was (am) very frustrated when I wrote the original post. I didn't realize there was a thriving community here. Shocked to get so many replies.

At any rate, I am waiting for a call back from E-bay. I am going to ask them to help me setup a return/refund.

I'll just pay for the whole thing.

Then I probably won't be using Ebay again. This kind of frustration is not good for my health. I will dump the Qnap in the trash can before trying to deal with this again.

Thank you 🙂

shhboom · ‎08-29-2020

Sellers of electronic equipment are especially vulnerable to INAD claims. You need to stay calm and reply as courteously as possible, and try to get as many details as you can about how exactly they tested the item. Most of the time it's not a scam and you just need to instruct them on how to use the equipment. You have nothing more to lose at this point. However, if the buyer is really intent on scamming you, there is not much you can do. In the future, try including a picture or video link in the listing showing the item working. That may help discourage scammers, or least convince buyers that you're not scamming them. Good luck.

gwzcomps · ‎08-29-2020

@superj707 wrote:
Sorry everyone, Clearly I was (am) very frustrated when I wrote the original post. I didn't realize there was a thriving community here. Shocked to get so many replies.

At any rate, I am waiting for a call back from E-bay. I am going to ask them to help me setup a return/refund.
I'll just pay for the whole thing.

Then I probably won't be using Ebay again. This kind of frustration is not good for my health. I will dump the Qnap in the trash can before trying to deal with this again.

Thank you 🙂

Be glad you don't sell electronics for a living here. The only more miserable category I know of is car parts 🤕

silverstatetreasureboxes · ‎08-29-2020

"A thriving community here" I have tears from laughing, that was cute..but your story isn't. I really don't know the difference between your Qnap or my que to take a nap, but I hope you get this resolved and stay with ebay, not all buyers are like that. Take care