Buyers Protection Fee

[drip_dry_dust]

I wish eBay would offer a button. Which the buyer could opt-in/out of this protection fee, before purchasing an item. I'm losing sales because some buyers don't agree with the protection fee, that eBay is making them accept. I get it, we all want to be protected. But if a buyer doesn't want that protection. Why make them pay for it?

[aeparts1]

I've never heard of a "Buyers Protection Fee".

[klhmdg]

This is the US .com boards.

We do not have this and hopefully will not. 

You may have better luck getting an answer if you ask this on the UK site.

[pickapaper]

@drip_dry_dust 

You are located in the U.K.  (You are on the U.S. board.)  Is this "Buyers Protection Fee" something that is for U.K. buyers?  I'm not familiar with it either.

[nobody*s_perfect]

As noted, you're on ebay.com, which is the US site, where we don't know what the buyer protection fee is. You'll get better replies if you go to

https://community.ebay.co.uk/

[wastingtime101]

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@pickapaper wrote:

Is this "Buyers Protection Fee" something that is for U.K. buyers?  I'm not familiar with it either.

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In the UK sellers register as either business or private. Recently eBay changed to fee free selling for private sellers and added a buyer protection fee instead. Business sellers still pay fees and their listings don’t have the added buyer protection fee.

The idea is business sellers build in fees to pricing and private sellers don’t so the end cost to buyer is similar. That’s theory though. In practice sellers will all use different pricing strategies.

[aisa0106]

My sales have dropped dramatically due to new fees. eBay should not be adding these costs to my item price. Is there anything we can do about this

[aisa0106]

eBay makes changes when it's convenient for them

[klhmdg]

@aisa0106    

There is nothing you can do about how eBay runs their platform.

Well, you do have choices - you can adjust to the changes or you can quit.

eBay is a business and of course they make changes when it is convenient for them.

I bet they didnt even ask you! 

SMH!  

[gone.c-33]

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@aisa0106 wrote:

My sales have dropped dramatically due to new fees. eBay should not be adding these costs to my item price. Is there anything we can do about this

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Yes, register as a business seller as you should anyway since you make your handmade items for resale.

[bennotbill]

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@drip_dry_dust wrote:

I wish eBay would offer a button. Which the buyer could opt-in/out of this protection fee

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Just think of it as simply another fee. Then you would realise that the chance of ebay having a button to opt out of paying a fee is zero.

I expect ebays "AI" is busy working out how to have something similar on the American site.

[jerseyboymusic]

@drip_dry_dust 

No idea what this is. Isn't it something in the UK? Sounds dumb. Don't know why it's a concern for you, unless you are trying to buy something from the UK

[drip_dry_dust]

I'm sorry, I honestly forgot that this was the .com url before posting. 

[chapeau-noir]

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@drip_dry_dust wrote:

I'm sorry, I honestly forgot that this was the .com url before posting. 

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Don't worry - it happens. And the 'buyer protection fee' is barmy, and I suspect it may go away at some point - these 'protection fees' (sounds like a racket - what they really are, are buyer fees) started tanking sales on both Poshmark and Mercari when they were tried. But eBay is very 'follow the leader' and innovation isn't their strong suit.

[krazzykats]

Buyer protection | UK Seller Centre