eBay

my5sunz · ‎03-01-2022

Good morning,

I have encounted several dead-beat buyers that win the auctions, but just don't respond to invoice/messages and never end up completing the transaction with payment. Has anyone else been seeing a bit of this and what does Ebay do for us sellers in regards to this? Do they have a "seller protection plan" set up like their buyer one?

I'm getting a bit frustrated here. Any comment would be appreciated!

rock.star · ‎03-01-2022

It happens after 4 days cancel due to nonpayment this give the buyer a strike and your fees are returned.

southern*sweet*tea · ‎03-01-2022

Buyers have four days to pay. eBay sends the buyer an invoice when they win an auction or make a purchase, and a reminder email three days later, so you don't need to contact the buyer. They know they need to pay.

If payment has not been made after day four (so on day five), cancel the transaction for non-payment. This will give the buyer a non-payment strike and you will be free to relist. You can cancel here: https://www.ebay.com/help/selling/getting-paid/cancelling-transaction?id=4136

You can add the buyer to your block list if you wish: https://www.ebay.com/bmgt/BuyerBlock

Closing out unpaid cases gives the buyer a strike and two of those will block that buyer from bidding or buying from most sellers. If you haven't already, block buyers with two strikes in 12 months in your buyer requirements: https://www.ebay.com/bmgt/buyerrequirements This is the tightest restriction.

The easier you are to offend the easier you are to control.

We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

ckimodog · ‎03-01-2022

If you want to ward off these deadbeats, the only way is to

avoid auction style listings with best offers and list all your items at a fixed buy it now price with immediate payment required checked off. Sport bidders and non - paying bidders steer clear of these listings as they must pay instantly. Good luck.

kensgiftshop · ‎03-01-2022

@my5sunz wrote:
what does Ebay do for us sellers in regards to this?

They give you Buy It Now with immediate payment required.

Works great, not one nonpayer since 2011.

Have A Great Day.

soh.maryl · ‎03-01-2022

Are you not using the tools available to you?

After 4 days of nonpayment, on the 5th day, cancel, using buyer has not paid as the reason.

Your FVF will be refunded, buyer has a strike and you're free to relist if you wish.

Or, you can set up your selling so that all of this happens automatically.

collectfest · ‎03-01-2022

@ckimodog wrote:
If you want to ward off these deadbeats, the only way is to
avoid auction style listings with best offers and list all your items at a fixed buy it now price with immediate payment required checked off. Sport bidders and non - paying bidders steer clear of these listings as they must pay instantly. Good luck.

It pains me but I really think this is the way to go. Boy, I use to love auction format. Oh well.

ckimodog · ‎03-01-2022

@collectfest

Me too!! It was so much fun to watch, just to see the winning bid! I used to shop for friends as they were a bit internet shopping shy, we used to have a great time, win or lose. Now it's just a pain, especially for new sellers. Their getting the worst of it. I wish ebay would advise them to just do buy it now, just to accumulate some feedback as a seller. Then once they are somewhat established, consider auctions. Things change, don't they?

collectfest · ‎03-01-2022

@ckimodog wrote:
@collectfest

Me too!! It was so much fun to watch, just to see the winning bid! I used to shop for friends as they were a bit internet shopping shy, we used to have a great time, win or lose. Now it's just a pain, especially for new sellers. Their getting the worst of it. I wish ebay would advise them to just do buy it now, just to accumulate some feedback as a seller. Then once they are somewhat established, consider auctions. Things change, don't they?

Yes, they do(change), been here since 1999, running a few auctions this week just for kicks getting a slew of rude buyers. Even buy it now's getting rude buyers. I'm glad I am into vintage items. I attend a lot of shows, I do not need this platform but glad it's here to use. If it gets to be much more of a hassle here, I am going to fade away. Sad I must say. Did love my time here.