02-27-2018 04:52 PM
7 weeks ago I sold a Deluxe Mini 5 ml glass jar of face cream for $6.49. My jars are sealed in the original boxes from the manufacturer. Buyer is now requesting a return and questioning authenticity because according to her it doesn't smell the same. I received my product from a rep for the local distributor. I find this a ludicrous statement and don't see why I should take a return and wonder what anyone else would do in this situation. I did send her a link to the local distributor which happens to be located in my town.
02-27-2018 04:55 PM
@socalboomer50wrote:7 weeks ago I sold a Deluxe Mini 5 ml glass jar of face cream for $6.49. My jars are sealed in the original boxes from the manufacturer. Buyer is now requesting a return and questioning authenticity because according to her it doesn't smell the same. I received my product from a rep for the local distributor. I find this a ludicrous statement and don't see why I should take a return and wonder what anyone else would do in this situation. I did send her a link to the local distributor which happens to be located in my town.
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I would now ignore her.
She can no longer file a case on ebay.
However, she can on paypal.
If she does, respond with return for refund and she is responsible to pay for return shipping.
02-27-2018 05:07 PM
Ignore and put on your Blocked Bidder List.