10-28-2023 06:32 AM
I stayed in my auction for payment to be made within 24 hours of auction end. They have not paid and will not respond. The winning bidder has 0 feedback. Can I cancel the ended auction and relist?
10-28-2023 12:53 PM
eBay policy is that you have to wait 4 full days (i.e, 96 hours) before you can cancel based on "Buyer hasn't paid." Before that, the options to cancel will only include statements that are lies and/or ways to get a defect point on your account. You can't make up your own deadlines which override eBay's 4-day policy.
10-28-2023 12:55 PM
Unless your listing was BIN with immediate payment required, your buyer has a full 96 hours to pay.
It does not matter what you state in your auction about "payment to be made within 24 hours of auction end".
10-28-2023 12:59 PM
Stop messaging the buyer.
eBay Policy is 4 days (96 hours) - after that you can cancel for non-payment.
You statements do not mean anything. You need to follow eBay policy.
If you want immediate payment dont list Auctions and dont accept "Best Offers"
BIN with immediate payment = paid when bought.