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Buyer not recieving invoices

I'm new on ebay. A guy bought 4 separate items off me tonight using buy it now but didnt pay. He immediately messaged me asking for combined shipping and an updated invoice. I happily agreed and after doing some research I figured out how to send a invoice with combined shipping...... now it's been a few hours since he bought items. I've sent an invoice 4 different times. It's all showing up correct on my end but buyer claims it's wrong on his end and now states he bought 6 items from me. I've asked for info on the other 2 items he claims he bought but I've got no answer..... anyways my question is has anybody else delt with this situation before? And what do I do? ........ I just started here and already had a buyer start a return for "item not as described" , WHILE IT WAS STILL IN SHIPPING!    Seems like nothing but problems so far and I'm getting pretty discouraged.... sorry had to vent alittle any help would be greatly appreciated. Thanks

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Buyer not recieving invoices

Sorry, but I'm not clear on a couple of details:

 

  1. Did the person ever successfully pay for the items?
  2. Have you actually shipped the items yet?
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Buyer not recieving invoices

If he bought them, they will show up in your Sold section. So far i see 5 items, all magazines, that sold today. What does he say is the problem with the invoice? These are not high-dollar high-fraud items, so it is possible he has just lost count.

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Buyer not recieving invoices

I also noticed one of today's sales was around 3 p.m. (my time zone), and the other four were clustered around 5 p.m. I suspect these four were the sales made by the buyer in question . . . 

 

@seeryanb  Can you confirm that you had two separate buyers today?

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