Simply-the-best-for-you Volunteer Community Mentor
@afonnes2014 wrote:Gotcha, I was just wondering if people run into that quite a bit with buyer's.
@afonnes2014 They absolutely do, though not typically with Vault tx's. From what we could see, without the missing info, this seemed classic, mainly b/c you are a low FB seller & it was an expensive and/or highly desirable item. Both of those things make you a higher target for a scam.
@gone.c-33 wrote:
@afonnes2014 wrote:Also I am not understanding why everyone assumes buyer is a scammer. I was the one to suggest shipping the item to the buyer as a last resort if nothing else worked, because it seems ridiculous that we can't complete a transaction. We both (seller and buyer) spoke to eBay numerous times. Only after payment did I realize I had never put in new payment info, so I'm not sure if that had something to do with the problem. Not one time did an agent ever mention me having outdated payment info, despite speaking to probably 5-6 people. Garbage customer service, evidenced by the fact that so many people come here for answers.
Are you saying you were willing to ship the item to the buyer before they were able to pay, to try and “solve” the buyer’s payment issues?
@gone.c-33 No, I think they meant as opposed to leaving it in the Vault. But they never mentioned this was a Vault tx initially, which is why so many, self included thought it was a scam. New user, expensive item, what could go wrong and @afonnes2014 everyone was honestly trying to help you. If you were a Mentor on here or even a user on here, you'd understand that we see these scams mulitple times/day. They all have 1 thing in common, new or low FB user & high priced item and those sellers are often out the money. That's why it appeared this was a scam, esp since you left out a signifcant amount of info that would have led us to believe otherwise. And yeah, I'd rather you accidentally cancel a legit tx, than be out $1700, as we see here every single day.
The seller has to issue a buyer didnt pay reason to cancel and have a strike issued against the scam buyer. It doesn't happen automatically by ebay.
It happens automatically if you have your account settings setup that way.
@afonnes2014 wrote:I apologize if I seemed rude at all, though I do think people missed some of the info about buyer communication in my post and I didn't really think the item being in the vault was relevant to my question. Eh, it is what it is. Should I expect about 1-2 business days for the funds to show up in my bank after payment? They were on hold until I put in bank info, but it has now been verified and no longer on hold as of sometime this morning or afternoon. Thanks again
No worries. Sorry, IDK how the Vault works but if it's like other categories, how long it takes for the payment to show up in your acct depends on your bank. Typically 1-4 days.
