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Buyer did not paid for item, but I need to pay ebay for selling fees of this item ?

Hey

Once again i am looking for help here. A buyer did not paid for his order, so bassicly I did not make money out of it. But as I saw in invoice ebay charge me for that sell ? 

 

What should i do is this normal ? 

Message 1 of 9
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8 REPLIES 8

Buyer did not paid for item, but I need to pay ebay for selling fees of this item ?

File a case with eBay for buyer has not paid. As soon as eBay allows, close it. You will get your fees back.

The Race is over
The Rats won.
Message 2 of 9
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Buyer did not paid for item, but I need to pay ebay for selling fees of this item ?

There pretty good about getting fees back.  You should be fine.  Best regards

Message 3 of 9
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Buyer did not paid for item, but I need to pay ebay for selling fees of this item ?

File your unpaid item case.
Follow through so you get your fees back

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items?id=4137

It's important to close out any unpaid item cases. If you don't close an unpaid item case within 36 days, we'll close it for you, but you won't be eligible for a final value fee credit. Also, if we close a case, the unpaid item won't be recorded on the buyer's account.

Message 4 of 9
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Buyer did not paid for item, but I need to pay ebay for selling fees of this item ?

You have to notify eBay when a buyer doesn’t pay, by filing an unpaid item dispute. You can do that 48hrs after the listing ends and if the buyer hasn’t paid within another 96hrs hours you can close it as “unpaid” and eBay will credit the final value fees. 



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 5 of 9
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Buyer did not paid for item, but I need to pay ebay for selling fees of this item ?

OP -

How long have you waited?

You can open a UPI case at https://resolutioncenter.ebay.com/ 2 days after you sell an item. Checkmark, "I haven't received my payment yet."

No, this is not normal. Sorry that this happened to you.




https://bio.link/langs
Message 6 of 9
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Buyer did not paid for item, but I need to pay ebay for selling fees of this item ?

But as I saw in invoice ebay charge me for that sell ? 

 

You are charged your final value fees at the time the listing ends with a bidder or buyer.  It does not matter if the buyer pays or not, you still have the fees assessed.  Do as the others have said, file the non- paying bidder report, and close it when you can.  That way the fees are credited to you. 

Message 7 of 9
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Buyer did not paid for item, but I need to pay ebay for selling fees of this item ?

Seller are assessed fees at the time the item sells, whether or not it is paid for.

The Unpaid Item Dispute, when filed and closed, will get your fees back.  This is standard procedure as other posters have stated.

Message 8 of 9
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Buyer did not paid for item, but I need to pay ebay for selling fees of this item ?

Thank you for all the help !

Message 9 of 9
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