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Buyer Circumvented Account Block to Purchase and is Going to Neg Me

I had a overseas buyer in Europe message me to ask if I would take less on  one of my listings. I checked them out, saw that they were in Europe, which I don't ship to and that they left more negative feedback than positive and I blocked them without answering their question. They purchased from me on an alternate account . I realized it was them, but since they purchased I had to ship. They sent me this message after I dropped off the package:

 

"Ah, I forgot... before leaving you the feedback you deserve for the rudeness you have shown, I would like to understand why you blocked me on my other profile (another member of my family) just for asking you for a discount"

 

What do I do?

Message 1 of 17
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Buyer Circumvented Account Block to Purchase and is Going to Neg Me

It's been three months and I did not receive a negative feedback. I guess either the buyer decided not to leave a neg, forgot to leave feedback, or perhaps ebay prevented them from feedback because they were reported. Either way, things worked out okay.

Message 16 of 17
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Buyer Circumvented Account Block to Purchase and is Going to Neg Me

That message is proof they deliberately violated your selling/shipping policies. After you blocked them.

 

I would contact ebay and let them know whats going on from your side and that you believe this will be a problem order, and that the buyer circumvented your account block and also that you do not ship to Europe.

Message 17 of 17
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