eBay

kimberly0013 · ‎10-16-2018

I have an item that I am selling as $50 bin with a bo. I have the automatic decline set to reject offers under $35. I have a buyer who made two lowball offers that were automatically declined & then they sent me a passive aggressive message saying that I am asking too much & that they had bought the same set a few months back for $18. They got extremely lucky & got a ridiculously crazy great deal. (I wish that I had found a deal like that when I was putting my collection together tbh.) I didn't bother to answer them and put them on my blocked buyers list. My question is, since they had already put offers in on this item, will they still be able to after I put them on my bbl? Also, will they still be able to message me?

Thanks in advance for the help. 😊

annasunicorns · ‎10-16-2018

You can add anyone to your bbl, so they cannot buy from you. If they have previously messaged you, or purchased from you, they can still contact you.

And rumor has it anyone on your bbl can talk a c.s. agent into unblocking them, so, generally, one must keep a hard copy of truly serious offenders.

iart · ‎10-16-2018

They can no longer send you offers.

They can still message you.

But that can be fun because you'll often get messages questioning the block while claiming they're the sweetest person on earth and it's so unfair that you don't want their money.

castlemagicmemories · ‎10-16-2018

Then they'll start a thread on the Buying Board.

SELLER BLOCKS ME FOR NO REASON!

mam98031 · ‎10-16-2018

@annasunicorns wrote:
You can add anyone to your bbl, so they cannot buy from you. If they have previously messaged you, or purchased from you, they can still contact you.

And rumor has it anyone on your bbl can talk a c.s. agent into unblocking them, so, generally, one must keep a hard copy of truly serious offenders.

@annasunicorns

Any buyer on a seller's BBL can contact them through M2M unless the seller has the box checked in their site preferences not to allow buyers on their BBL to contact them.

You are absolutely correct about if you but a buyer on your BBL and if they have had a transaction with you, no matter if you have the block in place for communications, they can communicate with you.

As to your "rumor". That is completely unfair and you are passing along BAD information in an effort to scare others. There was ONE case of this and the Ebay CSR was schooled on the matter. It appears you only have enough information about this to be incomplete with the details.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

multimedea_media · ‎10-17-2018

Re: Ebay CS and unblocking:

Even 'one case' was one case too many for such a situation. And I don't believe it would be paranoid thinking to assume that there's more than one case of this happening; it's just that there's only one case that's been brought to the board's attention by a member/seller with first-hand knowledge. That action shouldn't have even a option in a CSR's toolbox. (Having had years of CS experience here. )

I also think many long-time members may have little faith in Ebay's concept of...schooling. This does seem to be a company set on not wanting the left hand to know what the right hand is doing (or beta testing or implementing without permission or secretly charging or...)

__________________________________________
Do justice, love kindness, walk humbly.

robot-hands · ‎10-17-2018

Yeah, well everyone knows more than the person with the thing in their hands.

BBL and never look back, never feel bad & never surrender

robot-hands · ‎10-17-2018

@mam98031 wrote:
There was ONE case of this and the Ebay CSR was schooled on the matter.

The thing about rumors is that normally they aren't true.

If it happened once, you can bet it has happened since.

ersatz_sobriquet · ‎10-17-2018

Makes a seller wonder if CS can access every part of our accounts. shudder.

robot-hands · ‎10-17-2018

@ersatz_sobriquet wrote:
Makes a seller wonder if CS can access every part of our accounts. shudder.

Of course they can, I thought that was common knowledge.

hawkwind5454 · ‎10-17-2018

I'm pretty pragmatic about pricing my items, but when a would-be-bidder takes on that tast for me, I block, block, block...And if they then message me, I ignore, ignore, ignore!

kimberly0013 · ‎10-17-2018

Well, it seems the buyer realized they were blocked because they bought my item at the bin price with an account they just opened today and now I have to ship it to them. I am not happy because I don't have a very good feeling about this transaction at all. If anyone has any suggestions, I would REALLY appreciate it.

I swear, for some reason whenever I have problems with selling here on eBay, I always get the super whack-a-doo crazy ones. Fortunately, it's fairly seldom, but still... 😭😭😭

midnight_mystic · ‎10-17-2018

"As to your 'rumor'. ... There was ONE case of this and the Ebay CSR was schooled on the matter."

eBay blithely ignores sellers' preferences and settings on everything else. Why should the BBL be any different?

Do you believe everything eBay says?

mam98031 · ‎10-17-2018

@multimedea_media wrote:
Re: Ebay CS and unblocking:
Even 'one case' was one case too many for such a situation. And I don't believe it would be paranoid thinking to assume that there's more than one case of this happening; it's just that there's only one case that's been brought to the board's attention by a member/seller with first-hand knowledge. That action shouldn't have even a option in a CSR's toolbox. (Having had years of CS experience here. )

I also think many long-time members may have little faith in Ebay's concept of...schooling. This does seem to be a company set on not wanting the left hand to know what the right hand is doing (or beta testing or implementing without permission or secretly charging or...)

I personally do not agree. I've been around a very long time and I've been on the threads for a long time. One unusual report does not make a situatuation to be paranoid about nor one that needs to be spread as a rumor of a larger problem.

Yes everyone should always have their eyes wide open and their Minds when doing business on the internet.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

mam98031 · ‎10-17-2018

@midnight_mystic wrote:
"As to your 'rumor'. ... There was ONE case of this and the Ebay CSR was schooled on the matter."

eBay blithely ignores sellers' preferences and settings on everything else. Why should the BBL be any different?

Do you believe everything eBay says?

Scaring people and passing around bad or incomplete information isn't the answer. That does a great deal of harm too. If you have proof that it has happened beyond the one time, post it.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999