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Bidder accidently typed in the wrong bid

I have a bidder on one of my items that says they accidnetly typed in the wrong price. They're the leading bidder now but the auction still has a few days left. How can I cancel that bid for them? Thanks.

Message 1 of 13
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Bidder accidently typed in the wrong bid


@gocatrecordswrote:

How can I cancel that bid for them?


Tell them to retract their bid then place a new one with the correct amount.

http://pages.ebay.com/help/buy/bidding-overview.html#change

Message 2 of 13
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Bidder accidently typed in the wrong bid

Bidder accidently typed in the wrong bid

If you cancel their bid, (1) they don't have to enter a new one, and (2) this bailout won't go on their feedback record. (The user's bid retraction count is shown on their Feedback as a Buyer tab, right side of the page, about halfway down.)

 

If they're going to bail anyway, have them make their own retraction so that there's a public record of it. If they do re-bid after that, fine. (Your guy has his fingers in multiple auctions already; I suspect he really wants to back out of this one.)

Message 4 of 13
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Bidder accidently typed in the wrong bid

But if the seller cancels the bid, the auction will get back on track sooner.

 

Even if the high bidder has the appropriate link to retract the bid, they might not do it right away (or ever), which leaves the high bid showing artificially inflated which could drive away a sincere bidder.  And as you know, bid retractors often don't re-bid anyway.

Message 5 of 13
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Bidder accidently typed in the wrong bid

What @blueberryjellyfish & @a_c_green said.  Inputting the incorrect amount is one of the true reasons for retracting a bid, and they should rebid with the correct amount that they wanted.  Otherwise, I too think that the alleged buyer wants to back out of the listing without it showing that he/she retracted bids prior.  

Message 6 of 13
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Bidder accidently typed in the wrong bid


@postingid2017wrote:

What @blueberryjellyfish & @a_c_green said.  Inputting the incorrect amount is one of the true reasons for retracting a bid, and they should rebid with the correct amount that they wanted.  Otherwise, I too think that the alleged buyer wants to back out of the listing without it showing that he/she retracted bids prior.  


I agree.  They can retract the bid themselves.  

Message 7 of 13
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Bidder accidently typed in the wrong bid


@partial*eclipse wrote:

But if the seller cancels the bid, the auction will get back on track sooner.

 

Even if the high bidder has the appropriate link to retract the bid, they might not do it right away (or ever), which leaves the high bid showing artificially inflated which could drive away a sincere bidder.  And as you know, bid retractors often don't re-bid anyway.

 


@gocatrecords

 

I agree with this approach.

 

Gets bidding back to real bid amounts.

 

The bidder may not retract, then just cause problems later.

 

eBay has no penalty for buyer retracted bids., and most sellers are not going to, or even know how to check the bidders history of retractions.

Message 8 of 13
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Bidder accidently typed in the wrong bid

OP said there are a few days left on the auction. On the chance that this buyer sent their request because they don't know how to retract their bid then it does not hurt to send them the appropriate information and give them 24 hours to complete the task themselves. There is still time for the seller to cancel the bid after that if need be.

Message 9 of 13
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Bidder accidently typed in the wrong bid

@gocatrecords

 

We of course know that the reason is a flat out 99.9% chance of being a lie.

 

Starting bid was $15. So, is his hidden bid in at $150.00, $200.00?  I suppose it is possible.

 

The bidder was not concerned for 5 days until another buyer placed bids.

Message 10 of 13
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Bidder accidently typed in the wrong bid


@buyselljack2016wrote:
 ... The bidder was not concerned for 5 days until another buyer placed bids.

Probably  he didn't realize that he had made a typo until he was shown as the high bidder at an amount higher than what he thought he had bid.

Message 11 of 13
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Bidder accidently typed in the wrong bid


@partial*eclipse wrote:

@buyselljack2016wrote:
 ... The bidder was not concerned for 5 days until another buyer placed bids.

Probably  he didn't realize that he had made a typo until he was shown as the high bidder at an amount higher than what he thought he had bid.


Yup, it is possibleslight_smile

 

Low feedback buyer. May be new. Has several top bids in the works.

 

Bid dropping back to $15 is better than trouble 3 days from now.

Message 12 of 13
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Bidder accidently typed in the wrong bid


@blueberryjellyfishwrote:

@gocatrecordswrote:

How can I cancel that bid for them?


Tell them to retract their bid then place a new one with the correct amount.

http://pages.ebay.com/help/buy/bidding-overview.html#change


I agree.  

Message 13 of 13
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