Your number of positive, neutral, and negative feedbacks have nothing to do with determining your seller level. Transaction defect rate and cases closed without seller resolution are the only things considered to determine if a seller is below standard. Take a look at your seller dashboard.
This is one of the few things that are easily calculated and predicted (with some basic math involved), unlike seller metric levels which are not as straightforward. Once you understand how the seller levels are calculated you can figure out how many unblemished transactions you’ll need to pull yourself out from below standard and by what month.
