Below Standard "WARNING to SELLERS!"

[discountmagz]

I've been selling on ebay for over 10 years with a Above Average Rating for my store. I had a string of people 'BUYERS' not paying. So I made the mistake of taking the responsibility and it backfired and went against me.  when they did not want the item and did not pay. "I CANCELED THE TRANSACTION AS THE SELLER" I should of marked the box where the BUYER DID NOT WANT THE ITEM ANYMORE, OR COULD NOT PAY.  Or brought it to ebay case claim. ONCE YOU CANCEL THE TRANSACTION AS THE SELLER your percentage of transactions get screwed up giving you a BAD percentage. I WAS NOT AWARE OF THIS. "I DIDN'T THINK ANYTHING OF IT WHEN PEOPLE DIDN'T PAY' I would notify them.  I WAS JUST TRYING TO GET MY SELLING FEES BACK.. Lesson Learned..  Wrong road to take. As sellers be careful and look out for this.." DON'T DO WHAT I DID" I'm hoping ebay will help me out?  But I'm just giving you guys the heads up so this doesn't not happen to you.  

[orangehound · Accepted solution]

Sorry this happened to your account. 

Whereas I realize that eBay's rules change a lot, eBay doesn't always communicate well, and eBay's rules are as complex as the maze from the Shining... on this point, I believe eBay has been quite clear about seller defects for canceling a transaction.

• It has been this way for 3 years now (announced in the 2015 Fall Seller Update).
• Your status is provided right on Seller Hub.

So, again, sorry it happened ... you need to get your account back in good standing.
As you may now realize, for an unpaid item, the proper response is to file an Unpaid Item Case.

[sweetpieces4you]

I did something similar about a year ago. I don't know what I did but it gave me a OUT of STOCK mark !! And I still had the item !! It just wasn't paid for. It's still listed in my seller hub ( AS a OUT of STOCK ) and comes off in April I guess ! Hey live and learn !! 

[jameshen1]

File the unpaid item case.  Not only good for you, but helpful to other sellers as it puts a mark on the buyer.  Two of those and they may find they cannot buy from a lot of sellers.  They can't back out of transactions if they were never allowed to make them in the first place.

[dirk12955]

Good advice. Always treat sport bidders like the bottom feeders that they are.

Enough sellers file the NPB and follow though, these time wasters find themselves unable to bid at all.

[johnrj1226]

1.  It appears most of your items  are fixed  price with BO option.  I would strongly suggest you add the IMMEDIATE Payment  Option to  all your listings.  You can add it to your auctions style listing but it  would only apply to a Buy It Now option if you elected that feature.  We  have done this and our unpaid purchases  have dropped to  zero - unfortunately so  have our sales.  But  people are used to paying at the time of order.  If  the buyer does not pay your listing remain open to the first paying buyer for the remaining duration of the  listing. 

I believe some people like to  play  games on eBay they get a chuckle or high by not  paying I guess, but eBay doesn't help matters ' cause they  will show the same or similar items to the buyer that are at least  the same or lower than  what they just bought.  Nice of eBay to do this but not to the seller - eBay just simply needs to  remember  some times "Silence is Golden"

Read more:  https://www.ebay.com/help/selling/listings/creating-managing-listings/immediate-payment-works?id=415...

2.  It appears you have been a member since  1999 possibly a seller for  less time and if you  have not ever opened & properly closed an  Unpaid Item (UPI) case for what  every period you have sold - you have left a ton of  eBay FVF fee credits and PayPal service charges (2.9%)  on the table - the PayPal 30 cent transaction is not  refundable.   In other words you can't recover them not even a Yankee Dime.  Most people  have never hear of that.  But I will  always wager a Yankee Dime, with the right person, 'cause when you lose you still will win.  https://www.google.com/search?source=hp&ei=v8R2XNiRG4ue_Qa-oZO4Ag&q=yankee+dime+meaning&oq=yankee+di...

3.  eBay  has  had the  UPI policy of FVF and PayPal fees around since I started selling on eBay 2010. and probably  before.

[discountmagz]

Thank you for support lesson learned. I'll go through the ebay channels next time. I notice the rules are about ready to change again? My percentage is starting to get back to normal already. I'll just put my head down and keep throwing items on. I won't do that again.. Thank you for the support and staying positive as a seller.

[discountmagz]

Thanks Again John for the Support.

[discountmagz]

Thank You for the support and the good advice.

[discountmagz]

Thank you for the support and advice.

[discountmagz]

Lesson learned. Thank you for the support and advice.

[michellgasto_3]

I just started on ebay and have had about 4 scam buyers by trying to take the transaction out of ebay.  I think I am going to close my account because this is a shame that I cannot sell online without these thieves trying to steal stuff.  

[tenbiksewingembroideryitems]

Yup, that is true!  I think that they should have other reasons for cancellation....

[luxgoods]

This is why when someone makes a purchase on ebay, they should be required to pay immediately.  This nonsense of having to chase buyers for your money has been ridiculous for years.  I can not think of another instance where you buy on line and don't have to pay immediately. 

[kh-ornesh]

Hello Everyone,

Due to the age of the thread, it has been closed to further replies.  Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thanks for understanding!